• Broke one of my favourite toys!

    1426072870
    QB [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 29
    • Joined: 27 Jul 2014

    And now I'm all cross and sulky like a spoiled toddler! Good thing I've a new toy on its way! Hurry up postman!

    1426075995
    slinkykinky [sign in to see picture]
    • Rank: General
    • Posts: 304
    • Joined: 9 Jul 2014

    oh no! good excuse to treat yourself to something new though ;)

    1426081227
    matnem [sign in to see picture]
    • Rank: Major General
    • Posts: 47
    • Joined: 29 Jun 2008

    What toy was it?

    1426087470
    LilHorror [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 962
    • Joined: 18 Apr 2014

    That sucks! Would hate to brake a toy!

    1426092215
    Lovehoney - Jess Wilde [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2134
    • Joined: 30 Nov 2012

    If you boght it through us, you might be entitled to a replacement? Perhaps contact customer care to be sure? 

    1426104954
    fantasia fairy [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1140
    • Joined: 20 Oct 2014

    Hey! I just sent my toy back that broke ( i think maybe i might have been going to hard on it lol) and LH are crediting me the price of the toy so if you wanted a replacment or something else you could do that :)

    1426158532
    QB [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 29
    • Joined: 27 Jul 2014

    Thanks all for your replies. I hadn't thought of sending it back, but having read the returns policy, wow it's the best I've seen. I haven't got the packaging or anything and can still return it! It's amazing isn't it, what a great company!
    I broke my Venus butterfly, one of the straps broke even though I'm always careful, wouldn't want to break my favourite!!!
    Irritatingly my package didn't arrive yesterday even though I waited in all day! I'm off to see if the neighbours took it in, otherwise royal mail is in for an earful! My new toy and a wedding present are in that package!

    1426199357
    KinkyFuckery [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 3555
    • Joined: 10 Jul 2012

    I would be so gutted If i broke my favouirte toy as LH no longer sell it

    1426201030
    fantasia fairy [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1140
    • Joined: 20 Oct 2014

    QB wrote:

    Thanks all for your replies. I hadn't thought of sending it back, but having read the returns policy, wow it's the best I've seen. I haven't got the packaging or anything and can still return it! It's amazing isn't it, what a great company!
    I broke my Venus butterfly, one of the straps broke even though I'm always careful, wouldn't want to break my favourite!!!
    Irritatingly my package didn't arrive yesterday even though I waited in all day! I'm off to see if the neighbours took it in, otherwise royal mail is in for an earful! My new toy and a wedding present are in that package!

    I know right!? my flexi rabbit pretty much snapped in half...although ive now decided upon not getting that toy again as i go too hard on it haha!!! But i was amazed at the returns policy!

    What is the butterfly like? I really wanted to get one but wasnt sure? Can you get away with it (in terms in noise level) ?

    1426215717
    Naughty Miss K [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 859
    • Joined: 20 Nov 2012

    I would be so sad if I broke my favourite toy - but it's always fun to get new parcels too!

    1426224794
    Lovehoney - Paige [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1120
    • Joined: 28 Mar 2014

    QB wrote:

    Thanks all for your replies. I hadn't thought of sending it back, but having read the returns policy, wow it's the best I've seen. I haven't got the packaging or anything and can still return it! It's amazing isn't it, what a great company!
    I broke my Venus butterfly, one of the straps broke even though I'm always careful, wouldn't want to break my favourite!!!
    Irritatingly my package didn't arrive yesterday even though I waited in all day! I'm off to see if the neighbours took it in, otherwise royal mail is in for an earful! My new toy and a wedding present are in that package!

    Please get in touch with us before you send it back!! :D You might not even need to return it!

    1426234481
    Delboy1991 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1256
    • Joined: 30 Jan 2013

    I had two of these butterfly's and both times the straps broke so annoying 😭

    Post a reply to this thread

    Please sign in to post messages to the forum.