• Magic wand help!

    1421950212
    SMxx [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 2
    • Joined: 5 Jun 2014

    I ordered the mini magic wand and the instructions say to twist off the base to get to the battery compartment. I've tried twisting it in both directions and nothing seems to be happening! Has anyone else noticed this problem?

    1421952152
    Skitty [sign in to see picture]
    • Rank: Field Marshall
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    • Joined: 8 Jan 2012

    You have to be quite firm with it. I got one recently and found the same thing.

    1421955667
    Young and fun95 [sign in to see picture]
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    • Joined: 6 Jun 2014

    It's not a screw cap, you have to push the curve of the two sections apart

    1421958107
    Lovebirds_x [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2250
    • Joined: 24 Oct 2012

    You can see the base being taken off and put back on in the video on the product page, you should check it out if you haven't already as a visual guide could be helpful. Seems like it needs a bit of force!

    1421958111
    SMxx [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 2
    • Joined: 5 Jun 2014

    I've tried twisting and pushing the two sections apart as hard as I can and it still won't work. Any other ideas?

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