• Help/advice? Vac-u-lock suction cup, great reviews but I've found it useless?!

    1421195824
    cometoplay [sign in to see picture]
    • Rank: Captain
    • Posts: 6
    • Joined: 13 Aug 2014

    Hi there, I bought the suction cup base from Doc Johnson's Vac-u-lock range with high hopes due to the rave reviews and good reputation.. However I've found it utterly useless as a suction cup - the only way I can use it is as an anchor in an o-ring strap on harness!

    Am I doing something wrong? I've tried using it wet and dry, on both horizontal and vertical surfaces that other suction cups always work great on, with varying pressure and without fail it releases within seconds, I don't know if there's a knack to it or if the particular one I have is a dud; several excellent reviews can't be a fluke but it's a product you pretty much can't mess up using! Help please?!

    1421197754
    BrumGuy [sign in to see picture]
    • Rank: Colonel
    • Posts: 496
    • Joined: 16 Jun 2011

    Hi Have you tried some lube on the cup? It sounds as if you have a faulty one, either a poor molding or perforated. Something's letting the air in.

    1421198571
    cometoplay [sign in to see picture]
    • Rank: Captain
    • Posts: 6
    • Joined: 13 Aug 2014

    I've tried water, lube, spit, nothing at all, can't think of anything else to try! Just wanted to see if I was missing anything before returning it for an exchange

    1421245711
    Quiet ones are worse! [sign in to see picture]
    • Rank: General
    • Posts: 909
    • Joined: 24 Jun 2012

    If you've got a glass shower screen, stick it on, try pulling it off looking at the back side of it, you'll be able to see where it starts coming away, it's probably faulty moulding, exchange?

    1421246027
    Lovehoney - Cazz [sign in to see picture]
    • Rank: General
    • Posts: 956
    • Joined: 15 Apr 2013

    Hi cometoplay

    Please contact our customer care team who will be more than happy to assist you with this problem.

    Many thanks!

    1421250104
    jeffngloria [sign in to see picture]
    • Rank: General
    • Posts: 402
    • Joined: 12 Aug 2013

    Sounds faulty or damaged to me, nothing worse than a suction cup that stops sticking,

    1421276971
    cometoplay [sign in to see picture]
    • Rank: Captain
    • Posts: 6
    • Joined: 13 Aug 2014

    Great thanks guys!

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