• hate choseing

    1412496532
    cherie [sign in to see picture]
    • Rank: Captain
    • Posts: 65
    • Joined: 14 Jun 2014

    I always find it a hard decision chosing toys - today I trying figure out if I should buy todays deal (twin turbo rabbit) £20 and send back my jessica rabbit 2.0 triple vibrator as I dont fancy the anal bits .

    Is it easy to send back items ?

    1412514620
    darklightq [sign in to see picture]
    • Rank: General
    • Posts: 761
    • Joined: 28 Feb 2011

    Yes it's very easy as stated here - www.lovehoney.co.uk/help/returns-policy/

    You just need to fill out a returns form from the link above, once that is completed you then just box up the old item you're returning and if you still have the invoice there is a peel off returns sticker you can use.

    Should all go through pretty quickly, a few days for your items to get delivered to LH and then them to sort out a refund, replacement or whatever is required,

    1412517549

    [suspended user]

    suspended user
    • Rank: Field Marshall
    • Posts: 3042
    • Joined: 25 Apr 2013

    Don't forget to put a not in telling lovehoney what you want done.

    I think it's like up to 5 working days for them to receive your package, then 7 working days to process your return, then 3-4 for the money to show in your account. So it takes a little time :)

    1412551025
    cherie [sign in to see picture]
    • Rank: Captain
    • Posts: 65
    • Joined: 14 Jun 2014

    Arghhhh too late - stock run out :-(

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