• Voting down reviews.

    1315348086
    Pixieking [sign in to see picture]
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    I have to agree that maybe it's a little bit about needing more personal touch.

    Not that your reviews aren't really helpfull, but the most helpfull things I find is either how people find them in use, possible problems or advantages that haven't been adressed in the product description and also comparrisons with other toys.

    "I rode this like a M***F*** and it made me cum like a train going under a waterfall" aren't helpfull, but "It was slightly uncomfortable to hold in the hand because of the funny bump, but I have small hands so it may just be me" or "The curve is fantastic for me, it's made of quite soft silicone but still has a enough firmness to apply a steady amount of pressure without feeling like it's going to bruise you, however, if you like quite solid toys, this wont be one for you." is really helpfull to me. Same with describing how the vibrations feel, are they deep and rumbly or light and buzzy? What is the variation between the softest vibration and the strongest? ect.

    Describing the sexual encounter graphically isn't what I appriciate, it's more about someone being honest about what the toy can do for them without being smutty.

    1315348547
    BashfulBabe [sign in to see picture]
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    MasqueradeMinx wrote:

    I honestly wasn't whinging or anything, I am trying to improve them.

    Oh aye, don't think you were, just wanted to be sure you weren't feeling shite because so many people had hated your reviews, since it's incredibly likely that a chunk fo them at least shouldn't be counted.

    For the Zini Love one, I think there's a couple of points. First off, you keep referring to it as the Roae, which is what they call it on their site, but not what it is on LH, which doesn't help the 'copy-pasted from the site' impression. Secondly, it's just, as others have said, very clinical. It's little things, like saying "The illumination colours change depending on how much charge the Zini Roae has. This is a fantastic design which means you don't have to guess when to charge up and risk letting the battery run down or charge up too much and ruin the battery long-term." when you could have said something like "The lights are colour-coded to show at a glance what level the battery's at, which was great, as I wasn't surprised by it dying in the middle of a session, and could spot as soon as it was ready to go again without having to run across the room and check every five minutes!". Or something less sloppy. But that's the basic idea, talking about why a feature is good for *you* instead of why the PR team would say it's good.

    I don't think it makes the review bad as such, and I certainly wouldn't mark it down, but I also wouldn't mark it up, as it doesn't tell you anything that you wouldn't get by googling Zini's own site (or at least that's the impression it gives).

    Sorry, re-reading that it sounds incredibly harsh. You do clearly put a lot of effort in, certainly more than copy-pasting a press release or whatever else I might be unintentionally implying (I've been insulting folk all over the internet without realising it tonight, so I'm a little paranoid!). Just you could do with loosening up a little. Bear in mind reviews here are slightly different to on a blog or summat, because the product specs are already there, so there's no need to go listing the tech: it's all about the results in your own hands.

    1315349249
    Laveila [sign in to see picture]
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    I think Pixieking provides good examples how to approach the more personal approach. E.g. when writing the G-Ki review I was thinking like: right. good toy, but I could not apply the pressure I would need to get more pleasure. Or with a clit clamp I said I prefered to start with less pressure and slowly make my way up. or with the Tango I said something like that one problem for me is that the vibrations travel through the whole vibrator which is not completely comfortable for me. Something along these lines do give some details on how you went on, but you are not giving any real descriptions.

    1315350158
    Lady Ness [sign in to see picture]
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    I think I agree with some of the comments that some of your reviews seem too much the same. Yes it's good to have a structure, I mentally follow one when writing, but some of your reviews make it out like you are talking about the same product when they are actually different products. I also feel that some of the information does feel like it's copied from the products site. Yes it's good to give size, but I've found that getting out the tape measure works better, there's so many products that are actualy slightly bigger or smaller than the descriptions are. It does feel like you are a sales person when writing, and it would be nice for a little bit more personal info.

    In regards to the Zini Love, it would have been better to have explained that it goes by two names and then picked one throughout the rest or the review. You do make it out to sound like your review is for two different items by putting 'or', this might confuse some people.

    Anyway I personally would only mark down a review if I really thought it was bad. It's the same with good reviews, I really have to think about it beofre marking them up... sometimes it might take me days and weeks of re-reading a review before I decide to mark it up, esp. if I purchased the item due to a review and when I get it understand what the reviewer was saying etc.

    Not sure if this makes sense? Sorry I'm very tired right now.

    1315374836
    silverdrop [sign in to see picture]
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    I almost never down-vote a review. Not everyone is a natural writer, and just taking the time and effort to give an opinion gets them an automatic neutral to start. They have to /earn/ that down vote, usually by being either obvious porn fantasy (I got this toy and used it on three women last night...) or something equally stupid.

    However, if people are looking to improve their reviews, I could see a volunteer group of reviewers working together by emailing reviews to one another for critiquing before publication. There's a US site that has this sort of review improvement program built into their reviewer program, but I don't think it needs to be formal to be effective.

    1315384685
    BashfulBabe [sign in to see picture]
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    Aye, we did have a bit of internal critiquing going on with the recent reviews thread, but that broke 'cause of the silly image links. :( Was good though, meant people could get feedback, and whether it was just a confidence boost, or some more concrete advice, it was a definite good thing.

    1315391678
    rach74 [sign in to see picture]
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    once ive written my reviews i dont go back and keep looking at them, so does lovehoney let you know that someone has marked you up or down? else i would never no

    1315391840
    Laveila [sign in to see picture]
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    rach74 wrote:

    once ive written my reviews i dont go back and keep looking at them, so does lovehoney let you know that someone has marked you up or down? else i would never no

    No, they dont, but I do come back at times and have a look at what people thought about them before writing some more, so basically as a part of self evaluation

    1315391967
    rach74 [sign in to see picture]
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    ok thanks laveila, ive never done this, not sure i could be bothered to look to be honest, i would assume if they not good enought either LH would tell me or they would not publish it

    1315392537
    Laveila [sign in to see picture]
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    rach74 wrote:

    ok thanks laveila, ive never done this, not sure i could be bothered to look to be honest, i would assume if they not good enought either LH would tell me or they would not publish it

    Lovehoney publishes I think all reviews unless they are I guess extremely badly writen or contain some against rule information. This voting is more like what other customers think about my review.

    1315393730
    rose hip [sign in to see picture]
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    This is more general, but it seems like this is a reasonable place to toss it in....

    Reading through piles of long reviews does my head in during most sales, especially when I'm going back through them to find the line or two which twigged my interested in a particular item or remember which one it was that did this cool thing I read about at some point. It can be a lot of information to take in and mentally sort through, especially since the process usually involves switching back and forth between different writers and their styles.

    Things like shifting packaging info etc to nearer the end would help me, perhaps others. If I'm reading maybe a dozen reviews I find it hard to avoid skimming through the good parts once I've started skimming through yet another detailed description of the box. %-) I find it easier to read reviews which begin with the unique points of a particular toy.

    While some of the long reviews could be tighted up and steamlined, I think that the optimal solution isn't necessarily to ditch long reviews but to try (as a community) to get at least one summary review on each page.

    An eye to how people use the reviews might help some of your specific ones as well, MM. With things like the ankle and wrist cuffs, I think it's safe to assume that a fair number of your readers for one will also read the other. Beginning with something like "Got these on sale to go with the matching ankle/wrist cuffs. The measurements for these are ____ and [anything else particular to just the wrist or ankle cuffs]." and then going on to details in common would make the reviews easier to read as a pair.

    1315396103
    Lovehoney - Alice [sign in to see picture]
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    rose hip wrote:

    This is more general, but it seems like this is a reasonable place to toss it in....

    Reading through piles of long reviews does my head in during most sales, especially when I'm going back through them to find the line or two which twigged my interested in a particular item or remember which one it was that did this cool thing I read about at some point. It can be a lot of information to take in and mentally sort through, especially since the process usually involves switching back and forth between different writers and their styles.

    Things like shifting packaging info etc to nearer the end would help me, perhaps others. If I'm reading maybe a dozen reviews I find it hard to avoid skimming through the good parts once I've started skimming through yet another detailed description of the box. %-) I find it easier to read reviews which begin with the unique points of a particular toy.

    While some of the long reviews could be tighted up and steamlined, I think that the optimal solution isn't necessarily to ditch long reviews but to try (as a community) to get at least one summary review on each page.

    An eye to how people use the reviews might help some of your specific ones as well, MM. With things like the ankle and wrist cuffs, I think it's safe to assume that a fair number of your readers for one will also read the other. Beginning with something like "Got these on sale to go with the matching ankle/wrist cuffs. The measurements for these are ____ and [anything else particular to just the wrist or ankle cuffs]." and then going on to details in common would make the reviews easier to read as a pair.

    I definitely agree with the point about putting the headline information at the beginning of the review. I think there is a bit of a fetish over packaging and even though it's the first thing you marvel over (or hate!) when a product arrives, it's usually one of the less important considerations when you're purchasing.

    It's very tricky because for a toy worth £10 you might just want to see the stars and the summary before you make a decision, whereas a £100 toy will mean you'll want to read more in depth reviews. Similarly, if you're new to sex toys you probably just want someone telling you it's good, whereas if you're a more seasoned user you might want more depth as you know that your body likes this or that in particular.

    Very interesting to see so many people saying they prefer more succint reviews. There was a controversial idea floated at Lovehoney that there should be a maximum word count as well as the 50 word minimum.

    What do you think - should there be a word limit?

    1315396702
    Laveila [sign in to see picture]
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    I dont mind long reviews, especially with the more luxurious toys, as I get to know what the person thinks. But I do need the personal imput, not just stating technical descriptions I can read somewhere and when the reviews are very closely resembling review of another product. I do enjoy eg. Nymphomaniac reviews a lot, even the more lenghty ones, as she tells me what was her personal experience and does give some tips what worked for her and what did not. Although it may not work for me I still really appreciate that, as it gives me something to try.

    Saying that I dont think MM did bad job. I think she put lot of efford into writing them. Just maybe she should add some more personal experience about the toys.

    1315397013
    Alicia D'amore [sign in to see picture]
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    No no no!

    I like long reviews - I know what I'm looking for in particular and what I'm looking for might not be the priority of other buyers so reviewers have to mention *everything* on the off chance some of it's useful to someone.

    The reason I *hate* one of your competitors is the reviews are so bleeding short - if I'm parting with my money I want all the info and I'd rathers skim over the stuff that's not relevant to me than the info not be there - I'd make a lot less purchases if the review was limited because that means reviewers have to decide what *they* think is important and I'm not a normal buyer (noone is are they?) so I think all the info I needed would be missing!

    I have hundreds of toys - I have to know everything about a product in order for it to be worth adding to my collection.

    The review system at Lh is a big part of my loyalty to the company - if it changed....well I'd certainly make a lot fewer purchases.

    The fact is - there are so many different types of reviewers and so many different types of buyers (and so many reviews at Lh) that I think it works well - if you don't like long reviews you can ignore them and look at other reviews for that product and I always ignore the short ones (because to be honest if there are lots of short ones I can't be bothered reading all of them on the off chance they'll be useful whereas a longer one is more likely to be useful so is worth the time reading). Plus if you want short and sweet you can read the title, likes, dislikes and overall section - that's exactly what it's for!

    Adx

    1315397177
    Lady Ness [sign in to see picture]
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    I personally find word limits annoying and off putting. There are other sites I write reviews on and some have a max of 700 word, most of my reviews are around 800, sometimes more and sometimes less. When there is a word limit and I have written over it, I have to ask the site if I can link to the complete review on my blog, most are ok, but not everyone likes to follow an additional link to finish reading a review. Limits also make me feel very stressed when writing, I write a lot different things and certain things do get sent off to be edited where sometimes the editor will add more words to make a certain bits make more sense, or sometimes take words away, of course this doesn't really happen with my reviews but sometimes it can be very tricky to write something that'll be understood for a wider audience.

    I think the longest review I've written was for the we-vibe 2, and I felt I needed to give a lot of information in that review as a lot of people had/ have problems with the product and I experiments more with my partner to find more uses and ways to sort out the issues regarding the problems.

    I guess if the limit was maybe 1500 words I wouldn't have a problem, maybe even 1200... I'm just not sure.

    1315397400
    Alicia D'amore [sign in to see picture]
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    Argh it says my post is there but it's not there and I didn't copy it!

    To put it simply - I'd be so disappointed if there were a word count to reviews - I ignore short reviews entirely. I know what I want from a toy and I have a huge collection. I have to have ALL the info for it to be worth parting with money and I'd hate for there to be a reliance on reviewers deciding on what's the important info to include! Because we're all different and like different things - it's better to chuck all the info in and let people skim over the bits that don't apply to them!

    When there are a lot of reviews for a product, I ignore the short reviews because I'd have to read more on the off chance they have what I need - a long review is more likely to cover what I need to know so if I can read one long review instead of ten short ones then I get to my info quicker!

    The main thing I hate about one of your competitors is the shortness of their reviews!

    I'd certainly make a lot less purchases if there were a word count!

    The good think about Lh is there are lots of different types of reviewers and lots of different types of buyers and lots of reviews! So there are reviews useful to all and that variety is one of the assets of Lh!

    Please don't change it - the review system is a big part of my loyalty to Lh!

    Adx

    1315398577
    Nymeria [sign in to see picture]
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    Lovehoney - Alice wrote:

    Very interesting to see so many people saying they prefer more succint reviews. There was a controversial idea floated at Lovehoney that there should be a maximum word count as well as the 50 word minimum.

    What do you think - should there be a word limit?

    I do feel that a lot of the reviews can be rather very wordy but I have to say some of the most useful ones have been very lengthy! For example, I'm not sure on the exact products but I find the male views on the Tenga's and Fleshlight's extremely useful. I really want to know the ins and outs of that product because I could use their preferences and experiences to "match" with my partner's. I wouldn't want a word limit based on that.

    I personally, prefer compact reviews on things I actually worry about like with lingerie sizing and basically how it "feels" on someone which you can't really get a grasp on online. As for female toys because I'm a regular buyer I find that I skim across a lot of lengthy reviews to get to the parts I want to know. However, what I find useless others and perhaps newer buyers may find extremely useful.

    1315400190
    Lovehoney - Alice [sign in to see picture]
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    Interesting thoughts - I was one of the people who said a word limit would be a bad idea! I like mid-length to long reviews, they're defintiely more helpful and I think that they're more legitimate too (much easier to write a short review about something you don't own).

    I'm glad the review system at Lovehoney is popular - I love it and I think you all do a fab job with your reviews. I particularly like the way the reviews are linked to people's profiles so you can get a feel for what people like and don't like (this is helpful for me as well for choosing toys people would like to review).

    1315401564
    Chimera [sign in to see picture]
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    I have to echo Lavelia, Ad and The Nymphomaniac's opinions. I tend to skip short reviews completely and try to find something more in depth, especially if it's by somebody whose views I particularly respect e.g. The Nymphomaniac's. Short reviews always seem to say 'it's quite pretty, feels rather nice, partner loved it. Buy it! Buy it!' whereas long ones actually give me the detail I want to read. They're often so much more informative than the product description that my opinion is completely changed round by them and that item ends up on my wishlist. I'd really worry that people would be put off writing long reviews if there was a word limit, just because having written it they don't want to have to spend a further half hour trying to cut it down to a word limit, that they don't actually understand why it's there.

    1315401712
    suze9 [sign in to see picture]
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    I would say no to a word count because there are some excellent reviewers out there who can write long reviews that are informative, witty and personal at the same time and I really enjoy reading them rather than something that seems to be a direct copy from the products site or identical to a similar product.

    I find it hard enough to write some reviews and would hate to be limited in what I had to say about the product and feel important information may get missed out.

    The whole point is to give your individual experience of the product in the hope that it helps others make a decision on whether to buy, ie someone saying that lingerie size comes up small in a review would make me think about going up a size saving me having to return it which in turn saves Lovehoney having to process the return.

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