• Completing a return label question

    1455042333
    mysteron [sign in to see picture]
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    Hi guys

    I am having to return an item of lingerie because it doesn't fit the Mrs.

    I have informed LH and they acknowledged my request by supplying me a link for a printed return label.

    I havn't quite has time to do this at work yet but I did have a quick look at the link.

    My question is at the top field of the label it asks for a tracking number.Is this left blank ?

    1455043832
    FrozenAngel [sign in to see picture]
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    Is that not usually where your order number would go? It's been a while though since I've returned something.

    1455044863
    Lovebirds_x [sign in to see picture]
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    The return link I was sent asks for the box shape, the box size/weight then a few details. They want the order number, the reason for return then your address details (as a return address) and email. If it's the same page, then it's your order number you'll want to fill in not your tracking number :)

    1455102993
    mysteron [sign in to see picture]
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    Thanks guys

    I did manage it and its not difficult, however you do need a printer as you will obviously need to print the label which I think has its own unique bar code .

    One final question as I have never returned anything before .it does mention place in an envelope of which I have acquired a padded envelpe from work.

    But is there any reason why it can't be returned in the box it came in, if I place the label over the orginal delivery label ?

    I just think it would get back to LH in better condition .

    1455107758
    MysticalMayhem [sign in to see picture]
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    I'm sure it's fine to post it back in the original box :)

    1455108966

    [suspended user]

    suspended user
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    I've always returned items to LH using their own brown boxes. In fact, I return items to their competitors using LH boxes too!!! :)

    1455109143
    mysteron [sign in to see picture]
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    Thanks

    I hope this will be the first and last time I have to send anything back

    1455149452
    popk1n [sign in to see picture]
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    MysticalMayhem wrote:

    I'm sure it's fine to post it back in the original box :)

    got away with that on more than one occasion and haven't been told off, so original box is fine!

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