• Returns

    1397127514
    ShannonMarlene [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1475
    • Joined: 14 Dec 2013

    Hey guys!

    I was wondering if you could return items from different orders all at once?

    I need to return something I just got and something from an order a couple months ago.

    Any ideas? (:

    1397127604
    DavidB1986 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 4202
    • Joined: 11 Feb 2009

    Can't see it being a problem, as long as you've made not of the order numbers each item came from - but maybe just double check with Live chat.

    1397127613
    crazy horse [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1663
    • Joined: 5 Dec 2011

    I presume so, as you would be putting a note in anyway. Just email and let them know.

    1397128147
    Lovehoney - Alice [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2240
    • Joined: 19 Jul 2010

    Roy and Andrea love a bit of detective work! :D

    (Do include all the order numbers to give them some clues!)

    1397128206
    Lovehoney - Chelsea [sign in to see picture]
    • Rank: Major
    • Posts: 112
    • Joined: 24 Jul 2012

    Alice beat me to it- yes this is fine but please do inclide as much details as possible ie order numbers, reason for return etc.

    Please also remember to obtain proof of postage when sending items back to us.

    C

    1397129721
    ShannonMarlene [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1475
    • Joined: 14 Dec 2013

    Excellent (: thank you!

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