• Returns...!!

    1396820515
    Strange Days [sign in to see picture]
    • Rank: Major General
    • Posts: 305
    • Joined: 15 Feb 2009

    For the interest of readers, could someone confirm what is done with Returned Products...?

    I believe the Toys are all sent for recycling, no questions. How about other items..??? I hope everything it not just thrown in the recycle bin - that some is checked over and re-sold.

    1396820592
    Sum Sub [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 8197
    • Joined: 4 Dec 2012

    Hi Cyklon.
    In the recent tv show they have covered this.
    Only items that they are 100% sure are unused are resold

    1396820628
    Puddleduck [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 5212
    • Joined: 8 Aug 2012

    The items that aren't used are checked and resold... it was on the frisky business show recently.

    1396820669
    PurringTiger [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1894
    • Joined: 22 Jun 2012

    Ironically the best answer to this would be to watch the tv show Lovehoney are airing called Frisky Business as I believe they explain how they go about deciding what to do with items in some detail on there. I do know they have several staff that are solely employed to deal with returns and are well trained in how to spot items that have been used and those that haven't.

    1396820899
    Strange Days [sign in to see picture]
    • Rank: Major General
    • Posts: 305
    • Joined: 15 Feb 2009

    What is this 'TV' of which you speak.... LOL.  Right, didn't see that - or anything much on TV.

    So, the Toys all do get binned - ?  How could you tell if one had been used.... Oo-err.. Yuk..!

    Clothing, Bondage stuff, etc could be resold, though - that seems fine.

    1396821289
    Puddleduck [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 5212
    • Joined: 8 Aug 2012

    The show airs on lifetime on Wednesday at 10pm it explains it all in detail.

    They won't resell anything they are unsure about. They check everything properly to make sure it's not been used..

    I've just sent an unused sqweel go back and i would hate for it to be thrown as it is unused and it's obvious I haven't even opened it.

    watch the show it shows how they sort out the returns :)
    1396821655
    PurringTiger [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1894
    • Joined: 22 Jun 2012

    This is one of the reasons I always try new lingerie on over the top of my own freshly laundered underwear and fresh out the shower. Just incase something is the wrong size I don't worry about it being binned unnecessarily.

    Also why is that word so hard to spell when you're tired?

    1396822275
    Strange Days [sign in to see picture]
    • Rank: Major General
    • Posts: 305
    • Joined: 15 Feb 2009

    @Gem26 - Right. So, guess I need to watch it...?  

    Looks like Lifetime isn't on FreeView though.... :-(  Meh.  

    Anything like iPlayer for it..?

    1396822372
    PurringTiger [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1894
    • Joined: 22 Jun 2012

    Not as yet but Lovehoney have said if they find out it is put online they will let us know as soon as they know.

    1396822858
    Strange Days [sign in to see picture]
    • Rank: Major General
    • Posts: 305
    • Joined: 15 Feb 2009

    @PurringTiger - Thanks...!! Will check back, as/when i remember.. :-)

    1396960755
    Lovehoney - Matt O [sign in to see picture]
    • Rank: Captain
    • Posts: 51
    • Joined: 3 Sep 2010

    Hello Everybody!

    Good to see some of you have been watching the show! Hope you are all enjoying it.

    The show is only on the Satellite platform at the moment and we do not know about when and if it will be on Freeview-I don't have satellite myself, so am always playing catch up!

    Regarding the returns....all used electrical items are sent off to a recycling plant where they are turned into other things. You never know, a used Rabbit might even get turned into a vibrating butt plug!! laugh

    We have a crack team who inspect every item. We only put unused items back on the shelves and if we are in any doubt at all, the item will be binned. The team know if something has been used.....their experience is invaluable on this (forgive me for not going into detail!).

    Our video on our Rabbit Amnesty page shows what happens to our beloved little friends:

    http://www.lovehoney.co.uk/rabbit-amnesty/

    Enjoy!

    Matt

    Post a reply to this thread

    Please sign in to post messages to the forum.