• Web Chat Customer Care :)

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    Lloydy [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 9
    • Joined: 18 Feb 2014

    I just wanted to give praise for the great Web Chat Customer Care system, and to Laura B who was a great help! It was such an easy system to use, and my problem was sorted within minutes! It was probably the best and quickest customer service I have ever received! Well done Lovehoney and thank you :)

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    IrishRose [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2432
    • Joined: 21 Jan 2014

    I love the LH customer care! They go above and beyond the call of duty!! 

    To everyone who works at LH you are amazing x

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    Mr. Loverman [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2964
    • Joined: 28 Feb 2009

    ! second that, they are absolutely fantastic, always do a brilliant job.  Thanks LH

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    Kinky&Curvy [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 3043
    • Joined: 21 Aug 2013

    Same here!! Love lovehoney and the live chat team :D xx

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    delilahxx [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 18873
    • Joined: 12 Mar 2013

    Agreed! Amazing customer care :)

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    Lovehoney - Nicole [sign in to see picture]
    • Rank: Major General
    • Posts: 591
    • Joined: 30 May 2012

    Thanks for the great feedback! I'll pass your message onto the Customer Care department :)

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    MinDBeaT [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 11
    • Joined: 8 Dec 2013

    The customer care is most important thing for me and that's why i Love Lovehoney. The customer care is amazing. If i ever have something to ask i will get answer instantly. It's awesome that we still have great service somewhere :)

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    Just Jenson [sign in to see picture]
    • Rank: General
    • Posts: 611
    • Joined: 19 Dec 2009

    Thanks to Jacqueline on the online support team - didnt have the answer to my question about a measurement of a toy so contacted the warehouse to get the exact measurement.

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    KinkyFuckery [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 7244
    • Joined: 10 Jul 2012

    LH has the best customer service they are fabulous 

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    jon19 [sign in to see picture]
    • Rank: Major
    • Posts: 16
    • Joined: 31 Mar 2014

    Really helpful group

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    MSJ6952 [sign in to see picture]
    • Rank: Colonel
    • Posts: 210
    • Joined: 25 Jun 2008

    LH has an amazing customer service team and that is definately one of the reason why i use LH

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