• Invisible items in my basket?

    1389275281
    Chirrup [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 13
    • Joined: 26 Sep 2011

    Hey guys!

    I made an order with LH last night, and noticed that there were more items than expected in my basket. However, when I actually clicked on the basket to find out what was in there, there was only what I had expected in there. Just wondering if this is a system fault or something?

    1389275371
    Sum Sub [sign in to see picture]
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    1389275749
    LilMissMardyBum [sign in to see picture]
    • Rank: Field Marshall
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    • Joined: 22 Jun 2013

    i have two items showing being in my basket,but when i click into my basket the basket is empty

    1389275837
    Sum Sub [sign in to see picture]
    • Rank: Field Marshall
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    • Joined: 4 Dec 2012

    I suspect rogue cookies are at play here

    1389275925
    Chirrup [sign in to see picture]
    • Rank: Officer Cadet
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    • Joined: 26 Sep 2011

    It sounds like it ... very strange indeed! I shall post a message on the glitches thread, thanks, SumSub :)

    1389279548
    MrsMcX [sign in to see picture]
    • Rank: Field Marshall
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    • Joined: 15 Feb 2013

    Yep, I have two invisible items too!

    1389280280
    Lovehoney - Cazz [sign in to see picture]
    • Rank: General
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    • Joined: 15 Apr 2013

    Try clearing the cookies and history from the device you are using and then try again if it is still happening please let us know.

    Thanks!

    1389307290
    Chirrup [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 13
    • Joined: 26 Sep 2011

    Hi Cazz,

    Apologies for taking a while to respond! I've tried clearing both cookies and history - the same problem is still there! :S

    Thanks for replying, and to those who tried to help :D

    1389351030
    LilMissMardyBum [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1900
    • Joined: 22 Jun 2013

    Thank you Cazz for your help really apreciate the advice,i did clear my laptop but they still seem to be there :(

    Same here, :( Chirrup

    1389354622
    Laveila [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2341
    • Joined: 8 Nov 2010

    I had this problem too. I tried different browser, even one I never used for this site before. i tried different computer, 3 of them actually, all browsers, they were still there.

    Somehow I managed to remove them in the end. I think I removed everything from the basket and then cleaned the browser, numerous times. logged off the account everywhere, logged back in... Took me ages, but got rid of them in the end.

    This is one reason I do not use basket to store items I want to buy next in. I have a private wishlist, visible just to me, called Next buy. If I see something I like, I put it there, not in basket. Never had this problem again.

    When I was using basket, I did run into this problem few times.

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