• Out of Stock Items ?

    1387059148
    hoodedclaw [sign in to see picture]
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    Is it normal to have an OFS item be advertised on here as repearring then be cotinually delayed ?

    I've been waiting for the A10 Rends cyclone machine , yet both dates given it did not appear so I wrote into Support who gave me another date it was due ( which again did not happen )

    Did it actually sell well ( Im assuming not ) and if so with xmas so close , why exactly is it not in stock ?

    It just makes no sense to me at all because you still have all the other accessories for it in stock apart from the most important part ( base unit )

    pg

    1387060029
    Kasumi [sign in to see picture]
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    Sounds like supplier problems.

    1387060052

    [suspended user]

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    Maybe because it's Christmas it's out of stock?

    1387061049
    hoodedclaw [sign in to see picture]
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    Lollipop ;) wrote:

    Maybe because it's Christmas it's out of stock?

    Nope this was already out of stock in November..

    pg

    1387061157
    hoodedclaw [sign in to see picture]
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    Kasumi wrote:

    Sounds like supplier problems.

    I think i was told something to that effect , but then why stick with them , if they are that bad ? ( esp if it sells well )

    PG

    1387061640

    [suspended user]

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    Lovehoney are usually very good with getting stuff in stock and well everything else =D

    And maybe they have to stick with them because they are the only people who they can buy them off?

    1387062156
    hoodedclaw [sign in to see picture]
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    Lollipop ;) wrote:

    Lovehoney are usually very good with getting stuff in stock and well everything else =D

    And maybe they have to stick with them because they are the only people who they can buy them off?

    could be , I dont know

    pg

    1387062469
    Stuburns [sign in to see picture]
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    Does happen. Supply maybe can't meet demand.

    1387069253
    hoodedclaw [sign in to see picture]
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    The thing I dont get is LH dont seem to know themselves, I mean if you paid for something in advance and you ordered it wouldnt you know for sure

    a ) that it would eventually be supplied , and therefore in stock ( shipping issues withstanding )

    b ) what was causing the delay , and when it was likely to be resolved

    pg

    1387095822
    rose hip [sign in to see picture]
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    Ask in the Pander to Me thread, Bonny (the head buyer) answers these sorts of questions there. Sounds like problems on the manufacturer's end.

    http://www.lovehoney.co.uk/community/forums/inside-lovehoney/74088-pander-to-me/page-117/

    1387099267
    Sum Sub [sign in to see picture]
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    ....
    1387099316
    Sum Sub [sign in to see picture]
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    Sum Sub wrote:

    hoodedclaw wrote:

    The thing I dont get is LH dont seem to know themselves, I mean if you paid for something in advance and you ordered it wouldnt you know for sure

    a ) that it would eventually be supplied , and therefore in stock ( shipping issues withstanding )

    b ) what was causing the delay , and when it was likely to be resolved

    pg

    They might well know this, but knowledge is power and putting it into the open isn't something every company wants to do. That information therefore might not be shared with customer services
    1387199832
    hoodedclaw [sign in to see picture]
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    rose hip wrote:

    Ask in the Pander to Me thread, Bonny (the head buyer) answers these sorts of questions there. Sounds like problems on the manufacturer's end.

    http://www.lovehoney.co.uk/community/forums/inside-lovehoney/74088-pander-to-me/page-117/

    thanks, I guess I have nothing to lose but my gut tells me it wont end well - bit like infamous torture in Game of Thrones..

    1387201498
    hoodedclaw [sign in to see picture]
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    rose hip wrote:

    Ask in the Pander to Me thread, Bonny (the head buyer) answers these sorts of questions there. Sounds like problems on the manufacturer's end.

    http://www.lovehoney.co.uk/community/forums/inside-lovehoney/74088-pander-to-me/page-117/

    thanks, hopefully i will know 1 way or the other ( drumroll please )

    1387212867
    Lovehoney - Louise [sign in to see picture]
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    Hi hoodedclaw,

    I'm sorry you've been waiting so long for the A10 Cyclone. I've had a look at the deliveries we have due for the item and it looks like our orders have been delayed during transportation to us. We've been expecting them for quite some time but it looks like there have been a few problems.

    They are hopefully due to us in the next couple of days but let me look into it and I'll come back to you with a date asap.

    Thanks! :)

    1387217139
    hoodedclaw [sign in to see picture]
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    Hey Louise ,

    thanks for the update

    hc

    1387458763
    Lovehoney - Louise [sign in to see picture]
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    Hi - this order has arrived :)

    You should find the items in stock within the next 24 hours!

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