• LH lay out has all changed on my phone.

    1382196789
    mrs average [sign in to see picture]
    • Rank: General
    • Posts: 967
    • Joined: 18 Oct 2012

    I've noticed that the home page lay out has changed when viewing on my phone. I can no longer view the category tabs at the top of my screen which means I can't find my way round very easily. Also every now and then I automatically get logged out and then can't find out how to log in again. I've had to resort to logging on to the PC to post my reviews as it's a bit of a faff on my phone..
    Anyone else having trouble finding their way around the site, especially the comunity bit from their phone?

    1382196948
    kittencub [sign in to see picture]
    • Rank: General
    • Posts: 1539
    • Joined: 11 May 2013

    Someone else suggested turning the device around they are fantastic Did it on my tablet it worked.

    1382202367
    Puddleduck [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1427
    • Joined: 8 Aug 2012

    I'm having the same problem on my phone and tablet, the only thing that helps is turning the phone on its side.
    But it's still frustrating because it's easier to hold the other way. Sum sub suggested changing it back in the pander to me thread because he's having a similar issue.

    1382203773
    Hampshire Hogg [sign in to see picture]
    • Rank: Brigadier
    • Posts: 669
    • Joined: 24 Jan 2012

    I have the same problem on my BlackBerry phone, but my BlackBerry Playbook is still working fine.

    1383435063
    Hampshire Hogg [sign in to see picture]
    • Rank: Brigadier
    • Posts: 669
    • Joined: 24 Jan 2012

    It would seem that this has still not been resolved on Blackberry?

    1383435257
    Ron Burgundy [sign in to see picture]
    • Rank: Brigadier
    • Posts: 552
    • Joined: 13 Sep 2012

    Its the same one my phone. No problem on my tablet. Pain in the ass

    1383435577
    PinkPolkaDot [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1893
    • Joined: 20 Feb 2012

    I have the same issue, and I can't turn my phone because its a Blackberry :/ I'm finding it so hard to find my way around the site, anyone have any other suggestions?

    1383487653
    Laveila [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2177
    • Joined: 8 Nov 2010

    On my phone, Android, browser Firefox, have a touch button with 3 lines nex to Lovehoney, which like expands the options, so you have toys categories, your account and also have a link to the Community -forum and reviews. I actually like it, it makes the site more usable.

    1385132348
    NHF [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 4
    • Joined: 4 Nov 2008

    There's still a mobile version? I'm not getting it on anything. Tried multiple browsers (Dolphin, Chrome, Firefox, Opera) on my phone and tablet, still get the desktop site.

    1385132646
    StHubbins [sign in to see picture]
    • Rank: General
    • Posts: 577
    • Joined: 11 Jul 2011

    NHF wrote:

    There's still a mobile version? I'm not getting it on anything. Tried multiple browsers (Dolphin, Chrome, Firefox, Opera) on my phone and tablet, still get the desktop site.

    Yes, just checked on Chrome for Android and it still gives me the mobile version. Are you sure you haven't got Request Desktop Site turned on?

    1385133320
    Laveila [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2177
    • Joined: 8 Nov 2010

    There is mobile site active. I was on it yesterday at work, Firefox on Android.

    I do get the desktop version on my tablet though, but I do not mind it. The tablet is big enough to easy go round the page

    1385133416

    [suspended user]

    suspended user
    • Rank: Field Marshall
    • Posts: 2993
    • Joined: 25 Apr 2013

    Mines the same as it's always been since they changed it all a few months back. X

    1385173406
    Tiberius [sign in to see picture]
    • Rank: Brigadier
    • Posts: 162
    • Joined: 23 Aug 2008

    PinkPolkaDot wrote:

    I have the same issue, and I can't turn my phone because its a Blackberry :/ I'm finding it so hard to find my way around the site, anyone have any other suggestions?

    I must admit thats it a little tedious on Blackberry phones. I run BOS 5 on a 9105 Pearl so a much smaller screen than most others, however I have found ease of access can be worked around depending on which URL you enter.

    I have found that using http//www.lovehoney.co.uk/your-account/sign-in.html will get you in to your account easily, afterwhich you just scroll down to the area you need ie. community, or use the search functionality if shopping. It took me while to figure out the navigation through trial and error but now its relatively easy. OK the webpage layering is not as slick as a PC/Tablet, but then in IT when you are trying to be everything to everyone some compromises have to be made, especially when trying to cram so much data into a little device.

    Good luck

    1393759819
    NHF [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 4
    • Joined: 4 Nov 2008

    StHubbins wrote:

    NHF wrote:

    There's still a mobile version? I'm not getting it on anything. Tried multiple browsers (Dolphin, Chrome, Firefox, Opera) on my phone and tablet, still get the desktop site.

    Yes, just checked on Chrome for Android and it still gives me the mobile version. Are you sure you haven't got Request Desktop Site turned on?

    Definitely turned off. 3 of them were fresh installs just to check. It seems to not recognise Android 2.3, I've checked with others and their phone running Android 4.3/4.4 gets it. Still doesn't recognise my tablet though and because of the menus, it's mostly unusable. Pretty bad for me since I only have a phone and tablet...

    Thread closed

    This thread is closed, so no new messages can be posted.