• New site layout

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    rach74 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1512
    • Joined: 3 Dec 2010

    its fine on pc at work and laptop at home but no chance on my phone, glad it works for some, it worked on my phone before the change but not now

    1375798623
    M-J [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 171
    • Joined: 8 Dec 2011

    It's just a case of navigation for me at the moment. Making sure I can find what I'm after

    What would be good, is if the live chat facility could be available for those of us who use mobiles more than laptops??

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    [suspended user]

    suspended user
    • Rank: Field Marshall
    • Posts: 3042
    • Joined: 25 Apr 2013

    Nope I agree it could work better on iPhone.

    1375809306
    MrsMcX [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1976
    • Joined: 15 Feb 2013

    I've just used the online chat with the new site and its incredibly difficult. Is there anyway this could be tweaked a little?

    Also, when I was typing, it was sending my messages before I'd even finished typing a couple of words, which was really confusing!

    Still got my answer though :)

    1375955938
    Lovehoney - Rachel [sign in to see picture]
    • Rank: Major
    • Posts: 37
    • Joined: 12 Aug 2010

    M-J wrote:

    What would be good, is if the live chat facility could be available for those of us who use mobiles more than laptops??

    To access live chat on your mobile, go to the contact us link at the bottom of every page and then click the big Purple box that says 'Get Live Help Now'. That will open the live chat in a new window.

    Unfortunately the chat window itself isn't overly mobile friendly but it is a little easier to use (on my Android phone) if I rotate my screen sideways.

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    brockleyfox [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 368
    • Joined: 6 May 2008

    Just wanted to say. Big thanks to the IT boffins at LH. The new site is excellent, and will I'm sure only get better. For the first time ever I. An actually use it from my iPhone.

    1376667188
    NHF [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 4
    • Joined: 4 Nov 2008

    Hampshire Hogg wrote:

    Lovehoney - Jess wrote:

    Hampshire Hogg wrote:

    The new layout works well on my BlackBerry, but the only way that I can find the forum is via Sex Toy Reviews, then by clicking on Community.

    I still haven't been able to find out how I can access my account information as the bar does not appear on the home screen.

    Hmm... when I use my iPhone there is a square with three lines in it (like a list) in the top left hand corner. If you click on that it should take you to your Accounts options and Community tabs (similar to the mobile facebook layout).

    Do you have that on yours?

    No no square in the top left hand corner on my BlackBerry, if I click on the Lovehoney logo it takes me back to the home page.

    Same for me. I'm getting put on the desktop site. My browser agent is: Mozilla/5.0 (Linux; U; Android 2.3.7; en-gb; Desire HD Build/GRI40; CyanogenMod-7.2.0) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1 So no idea how it detects mobile browsers since mine identifies as Android and Safari mobile

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