• Ordering in the UK for someone abroad

    1347444969
    xrd_man [sign in to see picture]
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    Hi. Not sure it this has been disscussed before but here it goes. My wife is in the USA for a year and I would like to get something for her. I was thinking of using lovehoney.com, with her address and my credit card. Is this the best way? Does anybody have experiance of this type of thing? Any suggestions on a better way?

    Thanks xrd

    1347448322
    MSChaps [sign in to see picture]
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    I have had something once before delivered to a different address and didn’t have an issue I’m sure you will be fine. Don’t take just my word on that though..

    1347448926
    Lovehoney - Matt O [sign in to see picture]
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     Hi

    This will be fine! You will be asked for both a billing and a delivery address during the checkout process, so the card payment should go through without issue.

    Call us on 0800 0116899 if you have any problems! 

    Matt

    Lovehoney Customer Care

     

    1347449260
    xrd_man [sign in to see picture]
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    Lovehoney - Matt O wrote:

     Hi

    This will be fine! You will be asked for both a billing and a delivery address during the checkout process, so the card payment should go through without issue.

    Call us on 0800 0116899 begin_of_the_skype_highlighting 

    Matt

    Lovehoney Customer Care

     

    Thanks Matt

    So would it still be the best idea to order on the US site?

    1347468022
    Nymeria [sign in to see picture]
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     xrd_man wrote:

    So would it still be the best idea to order on the US site?

    Yes, unless you don't mind having "Lubricants and novelty items" on the package for customs... 

    1347468153
    xrd_man [sign in to see picture]
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    Nymeria wrote:

     xrd_man wrote:

    So would it still be the best idea to order on the US site?

    Yes, unless you don't mind having "Lubricants and novelty items" on the package for customs... 

    Who cares? Well unless they decide to steal them, hmm, probably safer all around

    1347550373
    Lovehoney - Matt O [sign in to see picture]
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     Either will be fine! 

    1347550460
    xrd_man [sign in to see picture]
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    Thanks, got something last night. Part of me was hoping I would get the extra OH points for buying in dollars, but that is being rather greedy now isn't it?

    1349746760
    seagate [sign in to see picture]
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    So... Are items ordered from the US website shipped from within the US? I would like to know if I will need to be expecting a package with revealing labels or not.

    1349805886
    Nymeria [sign in to see picture]
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    seagate wrote:

    So... Are items ordered from the US website shipped from within the US? I would like to know if I will need to be expecting a package with revealing labels or not.

     From the .COM site it is shipped from the American headquarters as far as I'm aware. This is much more discreet than buying from the UK site and having extra stickers for Customs and risking revealing labels.

    I've sent a package from the UK to the US with "Novelty toys and lubricants" as the customs label.. so not very discreet lol. Buy from the US site.

    1350788286
    seagate [sign in to see picture]
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    Well, I finally got my stuff in the mail. The customs label on the package was remarkably vague, and I'll have to say I'm impressed given everything I have read on here.

    Way to go LH!

    1350923343
    Lovehoney - Numbers [sign in to see picture]
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    Sorry folks I should have jumped in here sooner - at the moment, US-bound orders are shipped from the UK, whilst we sort out our shiny new warehouse in Dallas. So, yes, they do have to go through customs - they'll be marked as "Novelty Toys", which as you say Seagate, could be anything.

    1350925847
    Nymeria [sign in to see picture]
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    Lovehoney - Numbers wrote:

    Sorry folks I should have jumped in here sooner - at the moment, US-bound orders are shipped from the UK, whilst we sort out our shiny new warehouse in Dallas. So, yes, they do have to go through customs - they'll be marked as "Novelty Toys", which as you say Seagate, could be anything.

     No wonder a recent order for the US has been taking a while! Wish I knew before though, been waiting over a week for something to arrive there..

    Thanks for the update.

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