• Praise for Lovehoney customer care

    Sex Squid [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1405
    • Joined: 13 Sep 2006

    Big love to the Alannah and the team down under. Lovehoney staff are awesome :)

    bondagegod [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 6088
    • Joined: 2 Feb 2015

    Just spoken to alannah myself. She done everything that she can to sort the issues out.

    quell [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 10
    • Joined: 2 Apr 2015

    I agree too! Fantastically brilliant service.

    Had a toy delivered that was faulty. The same day I asked for a replacement it was dispatched. Had a new one in two days, that's massively impressive.

    Thank you all for your hard work.

    Dr D.CQ [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 2
    • Joined: 23 Feb 2015

    Have to agree the customer service at Lovehoney is amazing, bought quite a lot of items since joining and have never had any problems with any of them. Yesterday the control came off the bottom accidentally and I went on to live chat with the very helpful Michael and after few general questions he has arranged a replacement dispatched and all to be sent out both the the delight of me and the wife 😃 Thanks again for your help the customer service team keep up the good work!!

    Choconala [sign in to see picture]
    • Rank: Colonel
    • Posts: 402
    • Joined: 11 Feb 2012

    Their service is outstanding isnt it :) I wouldn't shop anywhere else xx

    luvved up cupple [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1559
    • Joined: 24 Oct 2012

    Fantastic chat with Michael (I think) last night. Hopefully all now sorted 👍

    Sxleksaker [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2858
    • Joined: 29 Feb 2016

    I love customer care! They have always given me amazing help :)

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