• Review Query

    1297278948
    InMe [sign in to see picture]
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    I'm just wondering how come my latest reviews havent appeared under the products that I have reviewed, is this normal? I reviewed 3 products at the weekend and one was of a discontinued product so maybe that doesn't count but of the other 2 one is visible and the other not.. strange me thinks!! I recieved the e-mail notificaction that they went live and its visible through that link just not under the product page itself! I did have bother with the site whilst typing my reviews but have read eslewhere that there were more reviews than normal over the past few days so maybe its related to that...

    1297282346
    sweetlove666 [sign in to see picture]
    • Rank: Field Marshall
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    i'd have a word with customer services when they open in the morning if i were you. sometimes things go a bit wonky on accident

    if some of your reviews were for testers they can be approved but not posted for a while, if the product isn't on the site or lovehoney are planning to use the reviews for promotional things.

    1297287222
    HappyCouple [sign in to see picture]
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    1297336958
    InMe [sign in to see picture]
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    Strange when I click on the above link or the e-mail I recieved its there Happy Couple but when I view the product via http://www.lovehoney.co.uk/product.cfm?p=2041 its not there.. is it a cache problem?

    1297337476
    Lovehoney - Alice [sign in to see picture]
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    InMe wrote:

    Strange when I click on the above link or the e-mail I recieved its there Happy Couple but when I view the product via http://www.lovehoney.co.uk/product.cfm?p=2041 its not there.. is it a cache problem?

    If you sort the reviews by Newest can you still not see it? It shows for me.

    1297343725
    InMe [sign in to see picture]
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    Tried the above first Alice and the most recent review was from the 8th of January so rebooted the pc and it came up first thing.. I do have little to be bothering me I know but thanks for the help!

    1297349988
    Lovehoney - Alice [sign in to see picture]
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    • Joined: 19 Jul 2010

    Not a problem - glad it was easy to sort out.

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