• First order delivery help...

    1294749660
    rainbowdust [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 6
    • Joined: 10 Jan 2011

    Hi guys

    Made my first order at dinner yesterday and paid about £5 for next day delivery before 1pm, as I knew I had the house to myself this mornig (didn't want anyone else seeing it!!) and it's not arrived yet and I'm getting nervous.

    I know its not 1pm yet, but I thought it would be here by now. Are they normally quite reliable??

    Also I need to go out later (about 1pm) so what happens if they come when I'm not in??

    Any advice would be appreciated! :)

    1294749728
    toycar69 [sign in to see picture]
    • Rank: Major General
    • Posts: 590
    • Joined: 13 Jul 2010

    yes, normally very reliable. I've never had any problems. Hope it turns up soon!

    1294751238
    rainbowdust [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 6
    • Joined: 10 Jan 2011

    Still not here :( wish I hadn't ordered now.

    1294751407
    WandA [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 6342
    • Joined: 28 Nov 2007

    I've never had any problems.

    I think it depends on your postperson, mine arrives about 11.30am but the driver arrives usually before 8am but if your normal walk postman cannot deliver it then it may arrive via a van which may not be as early as mine is.

    1294751718
    rainbowdust [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 6
    • Joined: 10 Jan 2011

    Well my postman (that normally comes) hasn't been yet (normally comes around 12ish), but I presumed it would come in a van as I thought it would be a bit big for him to carry in his bag.

    I'm not gonna be very impressed if it doesn't come before 1 when I paid about a fiver extra for it to!

    1294752495
    WandA [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 6342
    • Joined: 28 Nov 2007

    Chill. You still have 34 minutes to go.

    I assume it was a Special Delivery, so maybe check this out:

    http://www.royalmail.com/portal/rm/content3;jsessionid=WRFBXKROI3Y10FB2IGEUPLQUHRAYWQ2K?mediaId=22700549&catId=400026

    1294752847
    rainbowdust [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 6
    • Joined: 10 Jan 2011

    26 minutes :( I've just tracked it through royalmail site and it says:

    "Your item has reached the delivery office and is out for delivery.

    We can confirm that your item left the delivery office this morning and should arrive shortly if it hasn’t been delivered already".

    Hmmmm...

    1294752891
    Lovehoney - Gems [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 25
    • Joined: 13 Apr 2010

    Hi rainbowdust,

    You still have half an hour until we can investigate any problems for you.

    If you contact customercare@lovehoney.co.uk with your details then we can track your parcel and make sure that it is on delivery for today.

    :o)

    1294753134
    DesignDude [sign in to see picture]
    • Rank: Brigadier
    • Posts: 259
    • Joined: 13 Jul 2009

    rainbowdust wrote:

    Hi guys

    Made my first order at dinner yesterday and paid about £5 for next day delivery before 1pm, as I knew I had the house to myself this mornig (didn't want anyone else seeing it!!) and it's not arrived yet and I'm getting nervous.

    I know its not 1pm yet, but I thought it would be here by now. Are they normally quite reliable??

    Also I need to go out later (about 1pm) so what happens if they come when I'm not in??

    Any advice would be appreciated! :)

    keep waiting, be annoyed with the postal service if they are late!

    1294753363
    rainbowdust [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 6
    • Joined: 10 Jan 2011

    I can't for much longer, need to go out at 1ish which is why I paid for next day before 1pm :(

    1294753663
    DesignDude [sign in to see picture]
    • Rank: Brigadier
    • Posts: 259
    • Joined: 13 Jul 2009

    fingers crossed they will turn up at the last minute!

    Have you checked for a "sorry you were out" card? Some of those delivery guys are like ninjas, you'll be watching for them to arrive and the minute you turn your back they've somehow been and left a note...

    1294753912
    toycar69 [sign in to see picture]
    • Rank: Major General
    • Posts: 590
    • Joined: 13 Jul 2010

    Is your order particularly big? Normally Royal Mail are pretty good, but I know for larger items, another courier is used, eg Interlink.

    1294754112
    rainbowdust [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 6
    • Joined: 10 Jan 2011

    It just arrived!!! Thank &@*% hahaha!! Feel so relieved!

    Thanks for your posts everyone :)

    1294754216
    Lovehoney - Alice [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1549
    • Joined: 19 Jul 2010

    With five minutes to spare

    Enjoy your parcel!

    1294754338
    Pixieking [sign in to see picture]
    • Rank: General
    • Posts: 619
    • Joined: 31 Aug 2010

    Yeah, my normal post comes at around half 11 like clockwork, but if it's a special delivery it can be anytime. Usually a bit later.

    1294755138
    Muz333 [sign in to see picture]
    • Rank: General
    • Posts: 716
    • Joined: 18 Apr 2010

    Yeah, special delivery tends to show up just in the nick of time. Can't even begin to count the times I've waited in for the parcel to arrive with 5 minutes to spare!

    1294755646
    diamonds [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 746
    • Joined: 14 Aug 2007

    personally i wouldnt bother paying for next day dilvery from LH as there parcles 99.9% of the time turn up the next morning using just the normal free delivery! and even if there in a big box that postie cant bring there at my house before 8 am!

    Dxx

    1294755665
    DesignDude [sign in to see picture]
    • Rank: Brigadier
    • Posts: 259
    • Joined: 13 Jul 2009

    lol yeah i reckon they do it on purpose! They probably prioritise items based on what type of delivery it is and work to the extreme limits! Can't complain i guess, if it's there at 12:59:59 it's still on time and they're still making money!

    1294756533
    toycar69 [sign in to see picture]
    • Rank: Major General
    • Posts: 590
    • Joined: 13 Jul 2010

    Muz333 wrote:

    special delivery tends to show up just in the nick of time.

    What do you expect? Have you never watched Postman Pat? He's always cocking up something, then just about managing to deliver the parcel just before the recipient goes totally ape with a shotgun.

    1294756879
    WandA [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 6342
    • Joined: 28 Nov 2007

    diamonds wrote:

    personally i wouldnt bother paying for next day dilvery from LH as there parcles 99.9% of the time turn up the next morning using just the normal free delivery! and even if there in a big box that postie cant bring there at my house before 8 am!

    Dxx

    Good when you get it free though isn't it?

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