• What happens to returns?

    bloomingfox [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 1
    • Joined: 7 Apr 2009

    I have purchased a cock ring for my hubby and we both noticed that the packaging was easy to open and close again, without ripping anything, does that mean someone has possibly tried it on returned it and then it has been sent out to me? I can't stand the thought of that!

    WandA [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 8148
    • Joined: 28 Nov 2007
    Lovehoney - Alice [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1942
    • Joined: 19 Jul 2010

    Hi bloomingfox, you might find this page about Our Returns Policy helpful (and there's a new video too!)

    Lovehoney - Matt O [sign in to see picture]
    • Rank: Major
    • Posts: 53
    • Joined: 3 Sep 2010

    Hi Bloomingfox

    You can be assured that we NEVER send out any used items to our customers for reasons that I hope are obvious, so please be assured that your cock ring will not have been tried on.

    Alice has posted a link to a video about our returns which you can view on line. Do give me a call on 0800 915635 if you want to chat about any aspect of your order.



    LoveHoney Customer Care Manager

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