• Glitches on the site

    1392049131
    WeeSteve [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1901
    • Joined: 22 Feb 2011

    When i went to write my review and it came to the radio button multi choice, it was all vertical, so the numbers and the buttons where not lined up and was very confusing :(

    1392054515
    wildflower [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1440
    • Joined: 17 Jul 2013

    I'm having problems logging in and signing out. Either it says page not available or skip to content in the top left corner, I have to go to the forum and sign in from there, I didn't used to have to do this before. 

    I'm using Windows 7

    1392079722
    lespaul8 [sign in to see picture]
    • Rank: Colonel
    • Posts: 13
    • Joined: 27 Dec 2009

    I'm also having the same issues with header links not working - mouse over shows strange things as well:

    https://www.dropbox.com/s/va3l6i3jjcdf8kh/LH_screen_dump.png

    Not cookies - they're enabled and that hasn't changed for a while. Also cleared all cache, cookie data etc and still have the same issue. Think it's a browser thing, I'm having the issues on Opera, but I.E. is fine.

    1392162363
    funsurreycouple1 [sign in to see picture]
    • Rank: Major
    • Posts: 14
    • Joined: 1 Sep 2013

    It would be nice to get a reply from LH with these issues regarding the top bar and logging in and out,

     Come on Guys let us know whats going on...

    1392163255
    funsurreycouple1 [sign in to see picture]
    • Rank: Major
    • Posts: 14
    • Joined: 1 Sep 2013

    For info, via the live chat they say all the cookies have to be cleared, funny never had to do that before.

    Oh and its normal not a glitch with the site!! Funny never had to do it before,,,hmmmm

    1392177567
    Horny Glass Lover [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1004
    • Joined: 6 Sep 2011

    I've been having this troubl for a week. If you go to the lh oh points page and click the sign in link from there... you should be able to log in :)

    1392253045
    Sum Sub [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 8389
    • Joined: 4 Dec 2012

    I'm having a problem with search. I've done a few searches on the mobile site and it will say something like 55 results, showing 1-36. But then there's no option to go to page 2 of the results or to expand the 1 page to show all.

    1392280722
    funsurreycouple1 [sign in to see picture]
    • Rank: Major
    • Posts: 14
    • Joined: 1 Sep 2013

    Still having the same issues, through the LH chat they suggested clear the cookies and history, did that, no difference.

    then it was suggested to change browser, I`m not sure why as I having been using the same one to access here for ages (internet explorer).

    Having a play this morning, using links from other parts of the site I managed to get in, the problem seems to be with the top blue bar only. When anything is clicked there a small box appears with skip to content or skip to search.

    LH still insist its user specific not sure how when more than one have the same issue. Their response now is there is no problems with the site. 

    Any computer savvy members have any ideas?

    1392321340
    MrandMrsAndy [sign in to see picture]
    • Rank: Colonel
    • Posts: 88
    • Joined: 2 Dec 2013

    Is lovehoney sending double emails? Not that it would matter if they are but i got 2 deal of the day emails and i just got 2 copies of the same disptach email.

    1392330132
    wildflower [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1440
    • Joined: 17 Jul 2013

    Yeah, same for me yesterday.

    1392330235
    Alastor [sign in to see picture]
    • Rank: General
    • Posts: 1744
    • Joined: 15 May 2013

    Whereas I am getting no emails still.

    1392330536
    LilMissFrustrated [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 4766
    • Joined: 9 Aug 2011

    Sum Sub wrote:

    I'm having a problem with search. I've done a few searches on the mobile site and it will say something like 55 results, showing 1-36. But then there's no option to go to page 2 of the results or to expand the 1 page to show all.

    this always happens when you search I've never had more than one page. Only time I have more than one page is if I click on a lovehoney offer like 3 for £25
    1392727518
    Woodworker [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 53
    • Joined: 7 Mar 2008

    Sum Sub wrote:

    I'm having problems with add to wishlist.
    For a couple if weeks it's been intermittent but today it's just not working at all. I get a page not found message.

    Ditto. Sometimes takes 5 attempts to add something, when it fails for me it also fails to load the CSS on the 404 page.

    1392989026
    qwertyuiop123 [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 35
    • Joined: 8 May 2013

    Woodworker wrote:

    Sum Sub wrote:

    I'm having problems with add to wishlist.
    For a couple if weeks it's been intermittent but today it's just not working at all. I get a page not found message.

    Ditto. Sometimes takes 5 attempts to add something, when it fails for me it also fails to load the CSS on the 404 page.

    Same here
    1392995720
    Woodworker [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 53
    • Joined: 7 Mar 2008

    Not sure this is really a glitch, but the special offers page http://www.lovehoney.co.uk/special-offers/ has a bathmate offer in $ at the bottom (that's also not an offer any more).

    1392996295
    Woodworker [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 53
    • Joined: 7 Mar 2008

    aaaannnd it's gone :)

    1393000616
    Lovehoney - Gemma [sign in to see picture]
    • Rank: Major General
    • Posts: 476
    • Joined: 13 Jun 2011

    Woodworker wrote:

    aaaannnd it's gone :)

    yes

    1393005405
    delilahxx [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 18119
    • Joined: 12 Mar 2013

    qwertyuiop123 wrote:

    Woodworker wrote:

    Sum Sub wrote:

    I'm having problems with add to wishlist.
    For a couple if weeks it's been intermittent but today it's just not working at all. I get a page not found message.

    Ditto. Sometimes takes 5 attempts to add something, when it fails for me it also fails to load the CSS on the 404 page.

    Same here

    Me too

    1393936467
    Sweet teats [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 18
    • Joined: 4 Nov 2009

    I have not been able to log into my Lovehoney account for the past week!! everytime I click on "my account" a message appears in the left had corner of my computer screen indicating " Skip to content"!!

    I have tried to log out and back in again but to no avail!........my avatar image has also been deleted

    1393947973
    delilahxx [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 18119
    • Joined: 12 Mar 2013

    Sweet teats wrote:

    I have not been able to log into my Lovehoney account for the past week!! everytime I click on "my account" a message appears in the left had corner of my computer screen indicating " Skip to content"!!

    I have tried to log out and back in again but to no avail!........my avatar image has also been deleted

    Are you using Windows 8 by any chance?

    I had the same problem, so I right clicked on my account and clicked on open or open in new window and then the log in page came up, hope that helps.

    Also if you're avatar has been deleted it probably broke the LH photo rules.

    You can always contact LH and ask them why it's been deleted :)

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