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  1. Glitches on the site

    1318700185
    truant [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 14
    • Joined: 1 Sep 2005

    Posting to the 'Erotic Fiction' forum consistently has issues for me.  When I copy and paste plain text (ie, from a notepad-a-like editor, not from Word of similar) the line breaks vanish.

    Last time it happened, I'd gone through and triple spaced every paragraph break in the hope this would stop it happening.  The first three breaks were fine (well, they showed up as para breaks: eg, 2x line, not triple line breaks like I'd put in), but the rest had all vanished.  That was this post: http://www.lovehoney.co.uk/community/forums/erotic-fiction/418004-heat-in-the-sauna/ which I've since edited.

    I'd post a lot more if I could just copy and paste from my editor.  Only having five minutes of edit time doesn't give me quite enough to be able to replace all the line-breaks in my longer stories.  If the edit time could be doubled to ten minutes, that would at least be easier.

    I've noticed this issue seems to happen quite a lot in the 'fiction' forum.  I'm using Chrome 16.899 on Ubuntu Linux, but it happens using Firefox whatever-the-most-recent-is too.  Just in case it happens now, I've double-spaced each para here (ie, pressed enter twice between paragraphs)

    1319415885
    ghostgirl [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1974
    • Joined: 26 Sep 2010

    just got my email for deal of the day but it seems to be for friday 21st not monday the 24th

    xGGx

    1319437459
    Laveila [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2454
    • Joined: 8 Nov 2010

    Oh yes, got this glitch too

    1319443715
    Lovehoney - Alice [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1946
    • Joined: 19 Jul 2010

    Yep - sorry about this one. Now we're all back in after the weekend we'll be able to sniff out what's been going wrong.

    1319566107
    Avrielle_Aniko [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 12799
    • Joined: 31 Dec 2008

    A big big thankyou for fixing the posting box so it is friendly with my mobile phone!

    Loving it! I can now delete and not worry about typos and see what I'm typing while I am typing!

    Please tell me this isn't something temporary!

    1319726079
    sxe_couple21 [sign in to see picture]
    • Rank: Major General
    • Posts: 596
    • Joined: 31 Jul 2007

    I'm currently having problems viewing a lot of the vidoes (but not all)

    Win 7, FF 7.01, Adobe flash is up to date...

    I can watch Anabel and the love egg but for this:

    http://www.lovehoney.co.uk/product.cfm?p=13996#videos

    I just get the background image and a loading symbol? No problems on other sites that I've noticed.

    1319726505
    Lovehoney - Alice [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1946
    • Joined: 19 Jul 2010

    Thanks sxe_couple 21 - please keep reporting when you find 'stuck' videos. We changed over all the formats so they can now be watched on iDevices, but some got caught in the process. We can send a small ferret with a squeegee in to unblock them* and solve the problem.

     

     

     

     

     

     

     

     

     

     

     

     

     

    *this may be a lie.

    1319726656
    sxe_couple21 [sign in to see picture]
    • Rank: Major General
    • Posts: 596
    • Joined: 31 Jul 2007

    the basix range would be a good starting point. I certainly can't get the one in the sale to work!

    1319731831
    sxe_couple21 [sign in to see picture]
    • Rank: Major General
    • Posts: 596
    • Joined: 31 Jul 2007

    Another glitch; products saying they have a review (and thus stars) but then there aren't any reviews shown:

    http://www.lovehoney.co.uk/product.cfm?p=20813#customer_reviews

    I've also noticed that some that say they have 3 reviews only actually show 2 with no link to get to the other (unless I'm being blind, I can see it on most items).

    1319839457
    Avrielle_Aniko [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 12799
    • Joined: 31 Dec 2008

    Avrielle_Aniko wrote:

    A big big thankyou for fixing the posting box so it is friendly with my mobile phone!

    Loving it! I can now delete and not worry about typos and see what I'm typing while I am typing!

    Please tell me this isn't something temporary!

     

    Awwww! It's stopped working well. Unhappy bunny.

    1319839986
    CurlyCoupleWife [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1988
    • Joined: 14 Aug 2009

    sxe_couple21 wrote:

    Another glitch; products saying they have a review (and thus stars) but then there aren't any reviews shown:

    http://www.lovehoney.co.uk/product.cfm?p=20813#customer_reviews

    I've also noticed that some that say they have 3 reviews only actually show 2 with no link to get to the other (unless I'm being blind, I can see it on most items).

     

    I think this can happen when someone has reviewed the product then left lovehoney & had their history deleted. Their star ratings remain but their review disappears - i could be wrong though - lovehoney?

    1320663913
    Laveila [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2454
    • Joined: 8 Nov 2010

    is it just me, or is the online help on the chat down for some reason?

    1322816394
    innocent-on-the-outside [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2805
    • Joined: 25 Sep 2011

    i've just noticed the deal of the day doesnt seen to be reduced? could just be me though!

    1322825937
    Avrielle_Aniko [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 12799
    • Joined: 31 Dec 2008

    innocent-on-the-outside wrote:

    i've just noticed the deal of the day doesnt seen to be reduced? could just be me though!

    if it wasn't, it is now. ;-)

    1324261945
    BashfulBabe [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1885
    • Joined: 24 Apr 2010

    Not sure if it's a glitch or a 'feature', but when popping up a review for a short stories book, I saw one of the rating is for Sex Tips, which is...odd.  Looking through other reviews that have it, they seem to have been a bit scattered as to what to do with that rating.  Maybe that shouldn't be a required field?

    1324383158
    Elle_S [sign in to see picture]
    • Rank: Colonel
    • Posts: 110
    • Joined: 28 Jan 2010

    I can't seem to get one of the video clips to work either:

    Beyondage Slamshackle Restraint Gear

    http://www.lovehoney.co.uk/product.cfm?p=19813#videos

    1324476667
    Abots [sign in to see picture]
    • Rank: General
    • Posts: 365
    • Joined: 21 Nov 2011

     On my account it says 200 Oh! Points are due on the 10th Jan 2012, then on the order it says

    Loyalty Programme:You will get 260 Oh! Points on 10 January.

    Which one is true?

    1324478373
    Lovehoney - Alice [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1946
    • Joined: 19 Jul 2010

    Abots wrote:

     On my account it says 200 Oh! Points are due on the 10th Jan 2012, then on the order it says

    Loyalty Programme:You will get 260 Oh! Points on 10 January.

    Which one is true?

    Hi Abots, it'd be best to contact customer services directly about specific account questions.

    1324499578
    Dirty Red Angel [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2947
    • Joined: 16 Sep 2010

    BashfulBabe wrote:

    Not sure if it's a glitch or a 'feature', but when popping up a review for a short stories book, I saw one of the rating is for Sex Tips, which is...odd.  Looking through other reviews that have it, they seem to have been a bit scattered as to what to do with that rating.  Maybe that shouldn't be a required field?

    I agree with this - if its not a sex tip book then it might be hard to assess how useful it is for sex tips. I mean, sure, you might get some ideas but its not a sex tip book so difficult to rate

    Angel x

    1325104227

    [suspended user]

    suspended user
    • Rank: Field Marshall
    • Posts: 11919
    • Joined: 30 Oct 2008

    chat going bonkers and timing of things off kilter help please LH

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