• Uploading profile pictures?

    1478928440
    Ember C [sign in to see picture]
    • Rank: Captain
    • Posts: 43
    • Joined: 31 Oct 2016

    I'm really having trouble uploading pictures to my profile- I'd like to update it from the generic one that appears.

    I've tried 5-6 different pictures, nothing raunchy and they're below the 500k but each time it just says there's been a problem. Could someone offer advice?

    1478928600
    Ember C [sign in to see picture]
    • Rank: Captain
    • Posts: 43
    • Joined: 31 Oct 2016

    The picture I really want is as follows:

    135x240

    14.8kb

    1478928667
    Ember C [sign in to see picture]
    • Rank: Captain
    • Posts: 43
    • Joined: 31 Oct 2016

    Each time I just get:

    "There was a problem uploading your image."

    1478930093
    Badger73 [sign in to see picture]
    • Rank: General
    • Posts: 1104
    • Joined: 10 Oct 2012

    There is a known problem with uploading profile pictures at the moment. There is a post about it somewhere, will have to see if i can find it.

    1478933347
    NatandTom [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 5888
    • Joined: 6 Jun 2015

    This is mentioned on the glitches thread. Nothing wrong with what you're doing, there's just a bug in the system preventing uploading and changing of profile photos at the moment. You should still be able to upload pictures to your account though

    1478945721
    Sxleksaker [sign in to see picture]
    • Rank: Field Marshall
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    • Joined: 29 Feb 2016

    I haven't been able to upload pictures on my account lately so I think that might be glitchy too.

    1478949910
    Throbinhood [sign in to see picture]
    • Rank: General
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    • Joined: 15 May 2016

    One day it will get fixed lol

    Cant be anything major as it was working before :)

    But at least lovehoney are aware of it

    1478970607
    Ember C [sign in to see picture]
    • Rank: Captain
    • Posts: 43
    • Joined: 31 Oct 2016

    That sucks :( I had a cute picture lined up. I wonder why the representative I spoke to on the help chat didn't mention it...

    1478970633
    Ember C [sign in to see picture]
    • Rank: Captain
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    • Joined: 31 Oct 2016

    Thanks all for the help xx

    1478971373
    Throbinhood [sign in to see picture]
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    you can still upload pictures to your profie though, just not your avitar one :)

    1478974019
    Ember C [sign in to see picture]
    • Rank: Captain
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    Guess I'll just do that for now then :) thanks for the help <3

    1478974140
    Throbinhood [sign in to see picture]
    • Rank: General
    • Posts: 1418
    • Joined: 15 May 2016

    your welcome

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