• Edit reviews

    1470927538
    Grumpygit87 [sign in to see picture]
    • Rank: Colonel
    • Posts: 160
    • Joined: 18 Dec 2015

    Sorry if this is in the wrong place I am just wondering if there is a way of changing a review as I have reviewed something maybe slightly premature without giving the product a fair shout and now feel differently about it

    1470927908
    bondagegod [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 5922
    • Joined: 2 Feb 2015

    Contact customer care tell the review and what you want to change and they will be able to arrange that for you.

    1470928243
    Grumpygit87 [sign in to see picture]
    • Rank: Colonel
    • Posts: 160
    • Joined: 18 Dec 2015

    Thank you

    1470929780
    luvved up cupple [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1392
    • Joined: 24 Oct 2012

    In theory you could submit a second review - an update if you like of the original review after having lived with the product for however long.

    1470930234
    Jezebella [sign in to see picture]
    • Rank: General
    • Posts: 342
    • Joined: 7 Jun 2015

    luvved up cupple wrote:

    In theory you could submit a second review - an update if you like of the original review after having lived with the product for however long.

    I agree, I once submitted a second review because I liked a product more after I'd had it a couple of months.

    1470931031
    Lovehoney - Jess Wilde [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2187
    • Joined: 30 Nov 2012

    Jezebella wrote:

    luvved up cupple wrote:

    In theory you could submit a second review - an update if you like of the original review after having lived with the product for however long.

    I agree, I once submitted a second review because I liked a product more after I'd had it a couple of months.

    Hey!

    We'd much prefer it if you edit the original review, or submit a new one and ask us to delete your old one, otherwise it really messes with the star ratings!

    We really try to avoid having multiple reviews for one product by one member. If we spot that a second review has been submitted and you haven't contacted us, we'll usually remove your first review for you.  

    Just have a chat with customer care, who will be able to advise you on what to do next :) 

    Thanks! 

    1470940004
    Grumpygit87 [sign in to see picture]
    • Rank: Colonel
    • Posts: 160
    • Joined: 18 Dec 2015

    Ok thanks a lot

    1471122608
    sexybirdie [sign in to see picture]
    • Rank: Captain
    • Posts: 35
    • Joined: 6 Aug 2014

    I emailed Lovehoney customer care because I re-read my reviews and I wrote as little as possible then and recently have found that I have more to add in each review

    I asked them if they can delete them as I want to write new ones so they told me to reply when I have submitted another review for the same prouduct so they can then remove it for me (I suggest giving them a link to your old review that you can find on your profile to make their job easier)

    1471201633
    Grumpygit87 [sign in to see picture]
    • Rank: Colonel
    • Posts: 160
    • Joined: 18 Dec 2015

    Thanks will do

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