• Possible fishing email.

    1465920490
    AsYouWish! [sign in to see picture]
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    I recieved an email from customer care today asking if I wanted to change my password with a link to follow. This sort of email is suspicious.

    Does anyone from Lovehoney know if these emails are genuine. If they are I think there are probably safer ways to email this sort of request.

    1465920711
    Sum Sub [sign in to see picture]
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    Obvs I'm not from LH but when this has been asked before they've asked for confirmation of which LH email address is was sent from...!

    1465921078
    AsYouWish! [sign in to see picture]
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    It didn't which makes me suspicious.

    1465921641
    Sum Sub [sign in to see picture]
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    You should be able to see the address it's from in the details section of the email, usually at the top before the message.
    Sometimes you have to click a little down arrow to reveal the info.

    1465921644
    NatandTom [sign in to see picture]
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    Check with customer care, they should be able to tell you if it's genuine :)

    1465922019
    bondagegod [sign in to see picture]
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    It does like it is not genuine but I would check with customer care before clicking any links.

    1465922563
    AsYouWish! [sign in to see picture]
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    I am not going to click it. If I need to change my password I would do it via the site. I just don't want Lovehoney customer care to have been hacked and for a big data breech to occur if lots of us get the mail.

    1465922922
    jimbogemini [sign in to see picture]
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    Just a thought. Did you have a problem when initially signing on to the sight today? Sometimes, if you enter the wrong password a "forgotten your password" scenario can kick off.

    1465923659
    AsYouWish! [sign in to see picture]
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    Nope

    1465979225
    Lovehoney - Leanne [sign in to see picture]
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    My bad !

    I hit that button when sending a tester to you yesterday, they are so close on the system ..agh 

    It is genuine , just you do not need it as I assume you know your password. We never send spam emails.

    Sorry * scuttles off embarrassed* 

    1465980103
    AsYouWish! [sign in to see picture]
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    No worries Leanne. I was just concerned that you had been hacked.
    Thanks.

    1465980483
    LittleSwitchBitch [sign in to see picture]
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    Lovehoney - Leanne wrote:

    My bad !

    I hit that button when sending a tester to you yesterday, they are so close on the system ..agh

    It is genuine , just you do not need it as I assume you know your password. We never send spam emails.

    Sorry * scuttles off embarrassed*

    😂 😂 Leanne, your reply made me giggle!!

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