• Can I change the delivery date to another day

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    Abbeylucy [sign in to see picture]
    • Rank: Captain
    • Posts: 1
    • Joined: 14 Dec 2015

    I used the pick a day which I chose for a Thurs but it turns out I'm not in on that day is there a way I could pick it up from the post office or change the delivery day instead?

    1457703472
    poppycat [sign in to see picture]
    • Rank: Brigadier
    • Posts: 199
    • Joined: 25 Jul 2015

    Try live chat, they're seriously helpful and really lovely

    1457703670
    Lovebirds_x [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2078
    • Joined: 24 Oct 2012

    If it's been dispatched then no, I'd say not. But if you're not in they'll take it back to the sorting office anyway as they need a signature for guaranteed delivery, so you'll end up getting the pick up from Post Office option :)

    1457703944
    Lovehoney - Leanne [sign in to see picture]
    • Rank: General
    • Posts: 1296
    • Joined: 9 Oct 2014

    Hello 

    As long as the order has not been printed and packed - yes you can request this .

    You stated you have selected special deliverey so I do not see that the order would be printed as it is not due to arrive until Thursday . Contact customer care and they can arrange that for you .

    Livechat seems to be the most popular way , there are other ways though :

    https://www.lovehoney.co.uk/help/contact-us/

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