• Lovehoney Glitches 2016

    1461179517
    bondagegod [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 5734
    • Joined: 2 Feb 2015

    There seems to be a problem with the wishlists. Try adding a item to the tester wishlist and it just adds the item to another personal wishlist.

    Other members seem to be having this trouble I tried it out and it does the same.

    1461248061
    Lovehoney - Ben [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 39
    • Joined: 8 Apr 2015

    Friday13 wrote:

    Woo! My wishlist issue is fixed. Not sure if it just resolved itself but if it was LH staff, thank you!

    We rolled out a fix last week. Keep us posted if there any more problems.

    1461248107
    Lovehoney - Ben [sign in to see picture]
    • Rank: Lieutenant
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    • Joined: 8 Apr 2015

    NatandTom wrote:

    I'm having a glitch with my OH! Points, I believe they're still being added to my total when I place an order, but the last date it shows them being added to my account is back in January?

    We are aware of this issue and are currently working on a fix.

    1461322998
    lmh95 [sign in to see picture]
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    Hi there. Having a problem with wishlists. When I try to add an item to my wishlists it goes into a random one and not the one I have selected. All the grey buttons at the side are out of alignment and on my bottom list there is no button to allow me to open it to select it for adding items. I think there is a few of us having the same problem. Hope it's not too tricky to fix.Thanks:)

    1461323816
    Lovehoney - Ben [sign in to see picture]
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    • Joined: 8 Apr 2015

    lmh95 wrote:

    Hi there. Having a problem with wishlists. When I try to add an item to my wishlists it goes into a random one and not the one I have selected. All the grey buttons at the side are out of alignment and on my bottom list there is no button to allow me to open it to select it for adding items. I think there is a few of us having the same problem. Hope it's not too tricky to fix.Thanks:)

    I'll give this some investigation, thanks for letting us know.

    1461324004
    lmh95 [sign in to see picture]
    • Rank: Field Marshall
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    Lovehoney - Ben wrote:

    lmh95 wrote:

    Hi there. Having a problem with wishlists. When I try to add an item to my wishlists it goes into a random one and not the one I have selected. All the grey buttons at the side are out of alignment and on my bottom list there is no button to allow me to open it to select it for adding items. I think there is a few of us having the same problem. Hope it's not too tricky to fix.Thanks:)

    I'll give this some investigation, thanks for letting us know.

    Me again. Sorry. It now won't allow me to edit the wishlist to make it visible for anyone who views my public profile. It is automatically set to private.There is no grey dot next to it to select and the public profile script is in blue lettering. Sorry to be a pest:)
    1461325314
    glittergirl [sign in to see picture]
    • Rank: General
    • Posts: 221
    • Joined: 12 Aug 2011

    Wishlist problems hear too only let me do personal list not tester

    1461327191
    Lovehoney - Ben [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 39
    • Joined: 8 Apr 2015

    lmh95 wrote:

    Lovehoney - Ben wrote:

    lmh95 wrote:

    Hi there. Having a problem with wishlists. When I try to add an item to my wishlists it goes into a random one and not the one I have selected. All the grey buttons at the side are out of alignment and on my bottom list there is no button to allow me to open it to select it for adding items. I think there is a few of us having the same problem. Hope it's not too tricky to fix.Thanks:)

    I'll give this some investigation, thanks for letting us know.

    Me again. Sorry. It now won't allow me to edit the wishlist to make it visible for anyone who views my public profile. It is automatically set to private.There is no grey dot next to it to select and the public profile script is in blue lettering. Sorry to be a pest:)

    I'm raising a fix with the department now, what's happening is that the line breaks in the wishlist hierarchy have been displaced.

    For the sake of ease, and hopefully this issue will be resolved soon, the button to the left of the wishlist is the one you want. Even if it's on another line.

    1461327493
    bondagegod [sign in to see picture]
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    I seem to be having the same problem as other people with my wishlists. I deleted them yesterday and it is still the same problem. The only way I can items to the list is to add it to the wishlist above the one that I want to add it to and then the item goes in to the wishlist below.

    1461327835
    glittergirl [sign in to see picture]
    • Rank: General
    • Posts: 221
    • Joined: 12 Aug 2011

    Can't even open my tester list 😕

    1461328389
    Lovehoney - Leanne [sign in to see picture]
    • Rank: General
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    • Joined: 9 Oct 2014

    glittergirl wrote:

    Can't even open my tester list 😕

    Please pop on the tester list thread for some pointers on what may help , and also details on what to do to let me know what is on the list 

    1461328474
    LittleSwitchBitch [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2397
    • Joined: 21 Mar 2013

    I've cleared my cache/ cookies and browsing history and still no good :(

    I got mine working by creating a new list... But the buttons for selecting which wist list are all over the plaveb
    1461333973
    bondagegod [sign in to see picture]
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    When uploading photos there is no option for linking the product to the photo. Only the box for making a comment about the photo?

    1461334577
    LittleSwitchBitch [sign in to see picture]
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    bondagegod wrote:

    When uploading photos there is no option for linking the product to the photo. Only the box for making a comment about the photo?

    Do it direct from product page :)
    1461334585
    lmh95 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 3609
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    Lovehoney - Ben wrote:

    lmh95 wrote:

    Lovehoney - Ben wrote:

    lmh95 wrote:

    Hi there. Having a problem with wishlists. When I try to add an item to my wishlists it goes into a random one and not the one I have selected. All the grey buttons at the side are out of alignment and on my bottom list there is no button to allow me to open it to select it for adding items. I think there is a few of us having the same problem. Hope it's not too tricky to fix.Thanks:)

    I'll give this some investigation, thanks for letting us know.

    Me again. Sorry. It now won't allow me to edit the wishlist to make it visible for anyone who views my public profile. It is automatically set to private.There is no grey dot next to it to select and the public profile script is in blue lettering. Sorry to be a pest:)

    I'm raising a fix with the department now, what's happening is that the line breaks in the wishlist hierarchy have been displaced.

    For the sake of ease, and hopefully this issue will be resolved soon, the button to the left of the wishlist is the one you want. Even if it's on another line.

    Thanks Ben. That seems to have done the trick. My wishlist is showing as public again. Have a great weekend :)
    1461336074
    bondagegod [sign in to see picture]
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    Will give that a try littleswitchbitch.

    1461340384
    bondagegod [sign in to see picture]
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    There is no option to upload a photo from the product page littleswitchbitch.

    1461340564
    Lovehoney - Leanne [sign in to see picture]
    • Rank: General
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    bondagegod wrote:

    There is no option to upload a photo from the product page littleswitchbitch.

    Uh oh more Gremlins ! What item is it ? 

    1461340747
    bondagegod [sign in to see picture]
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    This product Leanne.

    http://www.lovehoney.co.uk/product.cfm?p=33894

    Or less I'm missing something and can't see where you upload from the product page.

    1461340834
    Lovehoney - Leanne [sign in to see picture]
    • Rank: General
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    bondagegod wrote:

    This product Leanne.

    http://www.lovehoney.co.uk/product.cfm?p=33894

    Or less I'm missing something and can't see where you upload from the product page.

    Hmm I can see it , it is just under the images and it is a hyperlink. If it still isn't showing try another browser . That sometimes does the trick 

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