• Lovehoney Glitches 2016

    1459251138
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1692
    • Joined: 9 Oct 2014

    lovingnewtoys wrote:

    Don't know if its just me, but don't seem to be able to 'edit' my comments. Allows me to type corrections, but when I press update nothing happens.

    Do you have an emoji in the post you tried to edit within the timeframe given?

    1459251297
    lovingnewtoys [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2618
    • Joined: 16 Jan 2016

    Yes, is that not allowed?

    1459251341
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1692
    • Joined: 9 Oct 2014

    lovingnewtoys wrote:

    Yes, is that not allowed?

    It is a known bug , emojis cause issues when you try to edit . It's the same for us moderators too :( 

    1459251438
    lovingnewtoys [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2618
    • Joined: 16 Jan 2016

    Oh, note to self for the future. Many thanks - hope you enjoyed your Easter weekend x

    1459253818
    Lovehoney - Ben [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 39
    • Joined: 8 Apr 2015

    Friday13 wrote:

    Friday13 wrote:

    I'm not sure if this is part of an ongoing wishlist issue or if that has been fixed and this is a different one. I can't remove things from my wishlists and when I click 'wishlists' at the top of the screen, I see a page saying "Sorry, something has gone wrong with our site. Our crack technical department has been notified and will fix it asap." (Url: https://www.lovehoney.co.uk/your-account/wishlists.html )

    This issue is still ongoing. I know you guys are busy, just letting you know in case you think it's fixed.

    Hmm, I can't reproduce this issue - from which page are you navigating to it from?

    Are you logged in at the time or not?

    Many thanks

    Ben

    1459358229
    Friday13 [sign in to see picture]
    • Rank: General
    • Posts: 665
    • Joined: 19 Feb 2015

    ^From the homepage, from the forum, basically whatever page I'm on when I click 'wishlists' at the top. I can see my wishlists by going through 'my account' and then 'view your profile as others see it' and I've just realised I can edit my public wishlists that way (not my private one though) so it's not that much of an issue now. It's just a little annoying. 

    1459421646
    Lovehoney - Ben [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 39
    • Joined: 8 Apr 2015

    Sounds like an oddity though - so let's try and get it fixed.

    I still can't reproduce it, which browser or device are you using?

    It could be to do with your cookies, have you tried clearing them?

    Next time you see it, could link the URL, because we can follow the pathway that way.

    Many thanks

    Ben

    1459422440
    Terri JJ [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 11626
    • Joined: 20 Aug 2014

    I have 2 friend requests.....they've been there for ages but there's no way of telling who they're from and no way of confirming them...ghost requests it would seem !

    1459473767
    Friday13 [sign in to see picture]
    • Rank: General
    • Posts: 665
    • Joined: 19 Feb 2015

    Lovehoney - Ben wrote:

    Sounds like an oddity though - so let's try and get it fixed.

    I still can't reproduce it, which browser or device are you using?

    It could be to do with your cookies, have you tried clearing them?

    Next time you see it, could link the URL, because we can follow the pathway that way.

    Many thanks

    Ben

    It is happening on both my iPad (safari) and phone (chrome). I don't use a computer so don't know whether it would do the same on that.

    I've cleared the cookies and nothing has changed.

    This is the url for clicking at the top of the page: https://www.lovehoney.co.uk/your-account/wishlists.html

    This is the url that takes me to my wishlists through 'view your profile as others see it': http://www.lovehoney.co.uk/community/members/friday13/wishlists/ From there, I can edit my public wishlists, but not the private one. This is the url when I try to edit the private one: https://www.lovehoney.co.uk/your-account/wishlists.html?wishlist_id=224835 

    While it would be nice if it was fixed, it's not a big deal. It's only the inability to edit private wishlists that is a little annoying.

    1459516730

    [suspended user]

    suspended user
    • Rank: Field Marshall
    • Posts: 1479
    • Joined: 4 Dec 2013

    The video on this product page will not load: http://www.lovehoney.co.uk/product.cfm?p=7872

    1459517729
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1692
    • Joined: 9 Oct 2014

    era wrote:

    The video on this product page will not load: http://www.lovehoney.co.uk/product.cfm?p=7872

    Thanks Era , I have updated the specs . Give it 30 minutes and you should be able to watch that one :) 

    1459517959

    [suspended user]

    suspended user
    • Rank: Field Marshall
    • Posts: 1479
    • Joined: 4 Dec 2013

    Terri JJ wrote:

    I have 2 friend requests.....they've been there for ages but there's no way of telling who they're from and no way of confirming them...ghost requests it would seem !

    They are fixing this issue, Terry. I have one invisible friend request too, and know for a fact IT is working to fix this bug! A fix should be here soon, I've been told. :)

    Thanks Leanne!

    1459519295
    Lovehoney - Ben [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 39
    • Joined: 8 Apr 2015

    Terri JJ wrote:

    I have 2 friend requests.....they've been there for ages but there's no way of telling who they're from and no way of confirming them...ghost requests it would seem !

    I've asked Jess to clear the cache on your profile, should be removed. If not let us know.

    Ben

    1459519507
    Lovehoney - Jess Wilde [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2192
    • Joined: 30 Nov 2012

    Terri JJ wrote:

    I have 2 friend requests.....they've been there for ages but there's no way of telling who they're from and no way of confirming them...ghost requests it would seem !

    Hi Terri

    I'll email you.

    1459932496
    Couple looking to spice things up [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 3487
    • Joined: 22 Jul 2015

    I can't seem to read some reviews for the new Coco de Mer products. I can see the review on members profile but when I click and I'm re routed to the product page there's no review. Nat and Tom's review for the lube and Tb149's and Scorpius' reviews for the cock ring. I know there was an issue before but thought it had been solved.

    1460118070
    bondagegod [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 5966
    • Joined: 2 Feb 2015

    All of these say they have got reviews when you open the page up it says all of them have no reviews.


    http://www.lovehoney.co.uk/product.cfm?p=35684

    http://www.lovehoney.co.uk/product.cfm?p=35683

    http://www.lovehoney.co.uk/product.cfm?p=35682

    1460118232
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1692
    • Joined: 9 Oct 2014

    bondagegod wrote:

    All of these say they have got reviews when you open the page up it says all of them have no reviews.


    http://www.lovehoney.co.uk/product.cfm?p=35684

    http://www.lovehoney.co.uk/product.cfm?p=35683

    http://www.lovehoney.co.uk/product.cfm?p=35682

    Hi Bondagegod 

    Thank you for raising this , we are currently trying to get this one fixed.

    Hopefully be resolved as soon as possible. 

    In the mean time the white has a few reviews: 

    http://www.lovehoney.co.uk/product.cfm?p=34811

    1460118390
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1692
    • Joined: 9 Oct 2014

    Couple looking to spice things up wrote:

    I can't seem to read some reviews for the new Coco de Mer products. I can see the review on members profile but when I click and I'm re routed to the product page there's no review. Nat and Tom's review for the lube and Tb149's and Scorpius' reviews for the cock ring. I know there was an issue before but thought it had been solved.

    hmmm , I am seeing these reviews , are you able to clear cookies and try again? 

    There was an issue with coco reviews showing when they went live but resolved now 

    1460118615
    Sxleksaker [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2816
    • Joined: 29 Feb 2016

    I cannot edit my comments when I use my phone (which I do all the time). I push the "button" but nothing happens.

    1460118808
    bondagegod [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 5966
    • Joined: 2 Feb 2015

    you can't edit posts when you are on your phone sxleksaker.

    Post a reply to this thread

    Please sign in to post messages to the forum.