• Weekends?

    1434300139
    HoneyBear7 [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 115
    • Joined: 8 Jun 2015

    Does the lovehoney company do anything on the weekends such as approve reviews, add new toys, etc. Or are they closed on weekends? Thanks

    1434301259
    j&lxxxx [sign in to see picture]
    • Rank: Brigadier
    • Posts: 206
    • Joined: 13 May 2012

    I think customer care, and live chat work weekends, maybe a little order picking, but everything else waits till Monday morning.

    1434303802
    HoneyBear7 [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 115
    • Joined: 8 Jun 2015

    j&lxxxx wrote:

    I think customer care, and live chat work weekends, maybe a little order picking, but everything else waits till Monday morning.

    Thanks so much.

    1434334739
    Jessa1 [sign in to see picture]
    • Rank: Colonel
    • Posts: 148
    • Joined: 4 Feb 2015

    Hi HoneyBear.

    Customer Care (24/7) & the warehouse work over the weekends.

    Content-related things like reviews & new toys is more of a Monday-Friday thing :)

    If you have any specific queries about your account though, pop on to Live Chat and the Customer Care team can give you a hand!

    1434366853
    Lovehoney - Cazz [sign in to see picture]
    • Rank: General
    • Posts: 956
    • Joined: 15 Apr 2013

    Hi

    A follow on from Jessa -

    Customer care is 24/7

    Warehouse work - Saturday 5am-9pm and Sunday 8am-9pm (shifts)

    Content:

    New products 99.9% will be Mon-Fri only.

    Reviews/Images are approved over the weekend but not so many as a usual working day like mon-fri, due to shorter working hours and less workers.

    Thanks!

    1434367389
    Kinky J. [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 20
    • Joined: 14 Jun 2015

    Now that it's no longer the weekend, maybe you guys should tell us what kinds of fun things you get up to on your days off :)

    1434396697
    HoneyBear7 [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 115
    • Joined: 8 Jun 2015

    Thanks everyone, just still trying to figure the site out

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