• Exciting News - Oh! Points Loyalty Scheme....

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    NEvans [sign in to see picture]
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    Ooooo! Im excited, and so glad i cant spend my pionts becasue they are pending. I am so bad at saving them! x

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    sexytime87 [sign in to see picture]
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    This is some great news!! Whoop

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    PurpleHeart [sign in to see picture]
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    OUCH! Thank you ;) wrote:

    Foxxy wrote:

    It's a shame we didn't have a bit of time after being told, before the list got emptied :-(

    I'll plus one this. I've looked through and there's nothing on there for lil old me :(

    Joining the club! Wondering whether to find something that I kind of like or just keep them as they are and wait...
    1434032783
    Stuburns [sign in to see picture]
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    Maybe those with say over 15000 can be emailed and asked what they were saving for off the original list and some arrangement be made for them.

    1434032951
    LittleSwitchBitch [sign in to see picture]
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    Stuburns wrote:

    Maybe those with say over 15000 can be emailed and asked what they were saving for off the original list and some arrangement be made for them.

    I think this is a great idea ☺
    1434033467
    Lovehoney - Jess Wilde [sign in to see picture]
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    Boogaloo wrote:

    Oh no, this is not good news for me :( I've got another few weeks to wait until my Oh! Points can be redeemed and there's something in particular I was planning to buy with them, but if the monetary value is decreasing it means I'll lose out :( gah! If only I could spend them now before the changes!

    I think it's a good idea to be able to use the points for everything and for getting a discount when you place a normal order, but otherwise I'm a bit worried about this :/

    Hey Boogaloo

    Send me an email on bot@lovehoney.co.uk with what it was you were hoping to purchase and I'll see what I can do for you :) 

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    Boogaloo [sign in to see picture]
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    Thanks Jess, I'll do that! :) xx

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    Lovehoney - Jess Wilde [sign in to see picture]
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    Stuburns wrote:

    Maybe those with say over 15000 can be emailed and asked what they were saving for off the original list and some arrangement be made for them.

    We have a few plans up our sleeve and there will be an email going out. This thread was just so you guys didn't see things in the list disappearing and wonder what the heck was going on! :) 

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    Lovehoney - Jess Wilde [sign in to see picture]
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    ***ANYONE WHO IS WAITING FOR POINTS***

    ...from orders in the last 28 days AND who wanted something specific from the list please email me on bot@lovehoney.co.uk

    I know we haven't been able to give much notice on this, and I am sorry about that. But the good news is there is still time and space for me to work with you guys and avoid disappointment. 

    Pop me an email with any concerns and I'll help out as much as I can to make sure you get what you want with the points you have/are expecting :) 

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    LittleSwitchBitch [sign in to see picture]
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    Lovehoney - Jess wrote:

    ***ANYONE WHO IS WAITING FOR POINTS***

    ...from orders in the last 28 days AND who wanted something specific from the list please email me on bot@lovehoney.co.uk

    I know we haven't been able to give much notice on this, and I am sorry about that. But the good news is there is still time and space for me to work with you guys and avoid disappointment.

    Pop me an email with any concerns and I'll help out as much as I can to make sure you get what you want with the points you have/are expecting :)

    Woohoo ☺☺ Jess to the rescue 😊
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    HappilyExperimenting [sign in to see picture]
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    Excellent, just when I thought LH couldn't get any better! I may drop jess an email, as I wasn't very many points off getting my oh! points redeemed on an item I had my eye on.

    I love it when you guys go the extra inch! :)

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    Lovehoney - Jess Wilde [sign in to see picture]
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    HappilyExperimenting wrote:

    Excellent, just when I thought LH couldn't get any better! I may drop jess an email, as I wasn't very many points off getting my oh! points redeemed on an item I had my eye on.

    I love it when you guys go the extra inch! :)

    Please do! :) 

    And I'm so pleased you're happy about the changes. I think it's going to be fab! 

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    matnem [sign in to see picture]
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    Sounds really interesting! (Also love that the start of this thread was about eyebrows. Good work people!)

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    Boogaloo [sign in to see picture]
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    Managed to redeem my points early and purchase the thing I was saving up for, thanks Jess!

    Downside now is that I only have 80 points left for when the new scheme launches haha! :p but it was worth it :)

    1434036566
    Scorpius12 [sign in to see picture]
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    It all sounds very exciting, can't wait to see all the new changes 😀 xx

    1434036581
    Lovehoney - Jess Wilde [sign in to see picture]
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    You're very welcome - I'm glad I could help! 

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    bondagegod [sign in to see picture]
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    Will send you a e-mail jess.

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    lustyjoy [sign in to see picture]
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    Sounds exciting looking forward to hearing more xxx

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    babycake [sign in to see picture]
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    This sounds good to me as I have points left over from purchasing something but it's not enough left to purchase something else. So what I'm assuming is that I can now put that towards something as well as cash is that right or have I read it wrong?

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    Lovehoney - Jess Wilde [sign in to see picture]
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    Sunshine,Lollipops wrote:

    Wow, I bet that'll be a complete tech nightmare trying to change it all over! Good luck!
    Is it that most of the points are still in the system because lots of people are (were) saving points for something big?
    Will it continue to be only the own brand items that we can redeem points against?
    How will the change affect returns?
    I'm Interested to see what will happen when it happens! Hope it all goes well. x

    Hey!

    Basically, yes it is a BIG job! :P 

    And when I say 10% of points have been used, I mean in the entire history of us running a loyalty shceme, so I doubt it's just people saving points. At the moment you need to save so many to be able to buy something that people just give up I think!

    The new points scheme will enable you to use points to pay for/towards any purchase at all so no it won't only be own-branded stuff. It'll be everything across the whole site. Plus you won't need to ask for things to be added to a list any more - it'll simply be a payment option on checkout. Do you want to pay via card, PayPal or points (or a combination of the lot!) 

    Returns won't be affected. It'll be treated just like a cash purchase :) 

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