• Has anyone else not been getting any LoveHoney emails recently?

    1430255384
    bondagegod [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 5947
    • Joined: 2 Feb 2015

    My e-mails are opened daily from love honey. Dont think there a day go by where there not read.

    1430255703
    LilHorror [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 998
    • Joined: 18 Apr 2014

    I noticed I wasen't really getting any email ether but I just left it, the seem to be coming in again like normal :) x

    1430257426
    Terri JJ [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 11626
    • Joined: 20 Aug 2014

    I had this problem a few months ago. I contacted live chat and they removed me from the mailing list and then re - added me. Been getting emails fine ever since - dont know if this is of any help to anyone :)

    1456765149
    lovingnewtoys [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2609
    • Joined: 16 Jan 2016

    I signed up for emails and received first one with discount code for signing up and nothing since.

    I contacted live help who unsigned me and signed me back up but still nothing.

    I have just done the same thing myself and hope to receive emails soon.

    BTW nothing in my junk folder either.

    Please keep your fingers crossed for me x

    1456765405
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1690
    • Joined: 9 Oct 2014

    lovingnewtoys wrote:

    I signed up for emails and received first one with discount code for signing up and nothing since.

    I contacted live help who unsigned me and signed me back up but still nothing.

    I have just done the same thing myself and hope to receive emails soon.

    BTW nothing in my junk folder either.

    Please keep your fingers crossed for me x

    Hi Lovingnewtoys ,

    Hmm I can see you are set up to the newsletter etc , Do you receive your review is live emails ?

    Also has anyone suggested this: 

    Open your mailbox and click “Options” (upper right hand corner). Click the “Junk E-Mail Protection” link. Select the “Safe List” link. 

    Copy and paste email@newsletter.lovehoney.co.uk into the dialog box titled “Type an address or domain”. Click the “Add” button next to the dialog box

    1456765609
    lovingnewtoys [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2609
    • Joined: 16 Jan 2016

    Hi Leanne,

    Yes I do get 'review is live' emails.

    I will try your suggestion too.

    Thank you

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