• Lovehoney customer services and staff.

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    Ink and Kink [sign in to see picture]
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    This thread is just a little thank you to lovehoney.
    I have never known a customer service or a sites staff to be so amazing.

    When I've had issues they have been able to sort it out Speedily. When I have had a faulty product they have done all they can. When I have made mistakes they have resolved them for me.

    I just wanted to thank them all for being so great, warm and welcoming.

    I truly do love you LoveHoney!!!

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    Never know [sign in to see picture]
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    Couldn't agree more!

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    Lovehoney - Leanne [sign in to see picture]
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    This is really Lovely to read :) 

    We love you too and we are all very happy to help! heart

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    VCh [sign in to see picture]
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    I couldn't agree more either! LH has been nothing but helpful and amazing to me as well and i've only been with them for a very small amount of time. I am so glad i found out about them! Good customer service makes for loyal customers that's what many businesses seem to not understand. LH has found yet another loyal customer in me and i am proud to be telling my friends left and right about them.

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    Delboy1991 [sign in to see picture]
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    Big hugs to lh, always so amazing!

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    Lovehoney - Jess Wilde [sign in to see picture]
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    This gives me that lovely warm glow inside.... You're so sweet. 

    Thank you ^_^ 

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    delilahxx [sign in to see picture]
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    I completely agree, Lovehoney are amazing :)

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    GeekyEleanor [sign in to see picture]
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    Aren't they amazing? I never saw a better customer service, anywhere.

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    fantasia fairy [sign in to see picture]
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    Amen to this! I've never known such an amazing company! I am fully addicted to sex toys thanks to them haha! Like i know if i ever have problems that i can just give them a call...or email...or even live chat with someone! Thank you LH!

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    menyanthe [sign in to see picture]
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    LH are the best! That's why I love them. And that's why I recommended them to at least half a dozen people - considering that the subject of sex toys is a bit private and all. Actually, to be honest - I have recommended them even online to a lot more people - a week ago or so in a FB group of mothers with same age children (about 100 mothers, lol). The reason - the toy cleaner - I recommended it for cleaning menstrual cups. :P So, yeah, I am happily spreading the word around!

    I have never seen better customer service anywhere else, either - regardless of the company and its line of work!

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    capricorn13 [sign in to see picture]
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    Truly amazing. I hope they treat their staff as well as they treat the customers!

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    Lovehoney - Jennifer [sign in to see picture]
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    Lovehoney - Jess wrote:

    This gives me that lovely warm glow inside.... You're so sweet.

    Thank you ^_^

    + 1 Thank you all. You are very kind

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    Terri JJ [sign in to see picture]
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    capricorn13 wrote:

    Truly amazing. I hope they treat their staff as well as they treat the customers!

    +1

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    [suspended user]

    suspended user
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    100% agree they're amazing! Brilliant customer care witch does actually care!

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    Scorpius12 [sign in to see picture]
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    Lollipop ;) wrote:

    100% agree they're amazing! Brilliant customer care witch does actually care!

    +1 xx

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    Ink and Kink [sign in to see picture]
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    I have honestly never felt as good as I do with any other site Similar to lovehoney. I had such a crappy experience with other customer services before and since coming to lovehoney and seeing how well they treat me and others and how quickly they respond, I would never trust another site like I do with lovehoney for all things Sexual. Absolutely brilliant! I will continue to recommend them!

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    Annalei [sign in to see picture]
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    • Joined: 17 Dec 2014

    I'm with you! Got to love that feeling when you confess your love of sex toys/Lovehoney to a friend and either 1) Find out that they're avid Lovehoney fans too or 2) Convert them! Their customer service is such a huge part of why I recommend them.

    That and the fact that they're such a sex-positive brand - I know it might sound odd, but I don't like the way that some other companies use the fact that sex is taboo in order to sell their products. It's a really off-putting marketing tactic. With Lovehoney, I feel like sex is much more 'normal' & accessible - the attitudes of their staff really enhance that. Thank you, Lovehoney

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    Lovehoney - Paige [sign in to see picture]
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    Nawwww this thread is the best! So warm and fuzzy heartheart

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    mr sp [sign in to see picture]
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    LH. Professional, discrete and a little bit saucey. As they say, there is non of that "ick" factor. Brilliant site !!

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    MissxS [sign in to see picture]
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    They really are amazing!

    Customer service like Lovehoney's is unfortunately very seldom nowadays. It always restores my faith in a company when the staff go above and beyond for their customer's.

    ....To Lovehoney! :)

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