• Customer Services

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    geebee [sign in to see picture]
    • Rank: Captain
    • Posts: 21
    • Joined: 11 Jul 2011

    I know this is a comon thread, but i just want to Thank Love Honey for the impecable customer Services.

    On Monday i placed an order for the oh-la-la Cheri Lace Chemise, it arrived today, unfortunatly the matching G-String was missing. In less than 5 minuets on live Chat the lovely Jaquline had arranged for it to be sent.

    Not only is it the first time i have had a little blip with an order, but as soon as ive contacted Love Honey they have sorted it out. I really am impressed with Love Honey. So once again a huge thumbs up to Customer Serices. You all do a wonderful job. GeeBee

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    JuicyJ89 [sign in to see picture]
    • Rank: General
    • Posts: 963
    • Joined: 10 Nov 2008

    woop woop, go Lovehoney! Fabulous service as always!

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    sassykitten;) [sign in to see picture]
    • Rank: General
    • Posts: 1520
    • Joined: 28 May 2014

    Yet another happy customers :) well done lovehoney

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    annaceecee123 [sign in to see picture]
    • Rank: Colonel
    • Posts: 102
    • Joined: 18 Jan 2015

    Go lovehoney, service is so good

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    Blueeyes82 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1472
    • Joined: 19 Sep 2010

    yup, never had a problem with lh customer service, they are stars

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    GodsInAnAlcove [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 16
    • Joined: 25 Nov 2012

    Not only, they are magnificent also with foreign customers! No problem to change some lingerie only for a problem of size even if we are in Italy! Better than Amazon. :P

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    SensualFire [sign in to see picture]
    • Rank: General
    • Posts: 912
    • Joined: 6 May 2013

    I agree about the Amazon thing, I much preffer getting things from LH due to how trust worthy/professional and sincere they are. Parcels always come when they say they will :)

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    LilHorror [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 962
    • Joined: 18 Apr 2014

    Woop Woop Go Lovehoney!! <3

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    Alpha123 [sign in to see picture]
    • Rank: Brigadier
    • Posts: 80
    • Joined: 21 Dec 2010

    Definately worth every word of praise they get!

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    LadyS [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 935
    • Joined: 4 Jul 2012

    Other companies really could learn a thing or two couldn't they. I wanted an item I couldn't get on here. So ordered from another similar site, and the parcel never arrived. The effort of emails, phone calls and persuasion to get another sent was awful. I love the fact that LH just get on and do, they don't make you beg on your knees for a solution, though I guess some of us might be into that, lol ;) x

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    Subdom27 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1478
    • Joined: 27 May 2012

    LadyS wrote:

    Other companies really could learn a thing or two couldn't they. I wanted an item I couldn't get on here. So ordered from another similar site, and the parcel never arrived. The effort of emails, phone calls and persuasion to get another sent was awful. I love the fact that LH just get on and do, they don't make you beg on your knees for a solution, though I guess some of us might be into that, lol ;) x

    They certainly could!

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