• The most amazing advisors!

    1418734786
    Nikkita [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 2
    • Joined: 16 Dec 2014

    Today I called and spoke with Advisors Leanne and Siobhan. I have never had such and informative experience like this one. When I have called other companies for help and advice they have always constantly put me on hold or did everything possible to get me off the phone as quickly as possible. I'm sure you have had similar experiences. Lovehoney was the complete opposit. They answered all of my questions and gave me product advice and told me how to set up an account and be part of the forums. I wish other companies were as friendly and genuinely cared about their customers the way that Leanne and Siobhan did. Thank you again ladies you were amazing!!!!!

    1418735861
    -Chelsea [sign in to see picture]
    • Rank: Major
    • Posts: 92
    • Joined: 24 Jul 2012

    Hi Nikkita,

    Thanks so much for the lovely feedback! I will be sure to pass this on to both agents.

    This is the reason we do this.. for you lovely, lovely people!

    Merry Christmas :)

    C x

    1418738121
    Subdom27 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1478
    • Joined: 27 May 2012

    That's why we keep coming back! 😊

    1418742208
    Lovehoney - Leanne [sign in to see picture]
    • Rank: General
    • Posts: 1296
    • Joined: 9 Oct 2014

    Wow!

    Thank you for the great feedback , Was no problem at all smiley

    Have a great cheristmas !

    1418757543
    Cupcakes4 [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 55
    • Joined: 27 Sep 2014

    Lovehoney has to have the best customer service I've ever experienced by far :) All of the staff are lovely.

    I was shocked to see quite a few bad reviews of the site on trustpilot! We all need to jump on there and leave some honest and up-to-date ones I reckon :) x

    1418814048
    cg22 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 234
    • Joined: 17 Mar 2013

    Lovehoney is the most amazing customer service, its as if your training is based around one rule.. never say no to a customer

    Thread closed

    This thread is closed, so no new messages can be posted.