• Shipping enquiry

    1417880922
    Elele [sign in to see picture]
    • Rank: Major
    • Posts: 18
    • Joined: 10 Jul 2013

    Hi everyone! Just a quick question, every time I purchased something here on Lovehoney I have always had the Priority Air Mail shipping for free, now that I'm trying to make a purchase it tells me it's £2.50. Just to make sure that everything is fine and that it's not a system error does it result to you as well?

    Thanks to anyone who will hwlp me!

    1417881029
    Young and fun95 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2748
    • Joined: 6 Jun 2014

    Have you spent more this time than ussual, free shipping is usually after you spend over a certain amount

    1417881371
    LittleSwitchBitch [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2397
    • Joined: 21 Mar 2013

    It can sometimes depend on what's in ur basket too.. If ur purchasing a crop or later item u can be charged too.. Ur best off contacting live chat :) if it is a large item let them know as that will save confusion x

    1417881639
    Elele [sign in to see picture]
    • Rank: Major
    • Posts: 18
    • Joined: 10 Jul 2013

    Thank you guys! Actually Young and fun95 was right! I never realized that I had always spent more than $10 and taht's the reason why the shipping was free of charge, I'm going to have to add a little something to my basket :D Just the incentive that I neede! ahha

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