• Other website using a LH photo?

    1415563579
    FillMeUpButtercup [sign in to see picture]
    • Rank: Brigadier
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    • Joined: 11 Dec 2013

    I was browsing a big online retailer that has anything, from clothes to books to sex toys to you name it. Well, I came across one of Lovehoney's Fifty Shades of Grey products and to my surprise saw LHs familiar little heart logo watermark on the photos. But since the product is actually an LH product, I'm not sure whether that's a problem or not. So I figured I just ask here and see where it goes.

    1415576941
    Purring-Pussy [sign in to see picture]
    • Rank: Field Marshall
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    • Joined: 11 Jun 2012

    I have seen it on ebay. I was looking for plus size lingerie and saw the seven til midnight collection and they all had the lovehoney logo on the pics.

    1415614054
    Lovehoney - Jess Wilde [sign in to see picture]
    • Rank: Field Marshall
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    • Joined: 30 Nov 2012

    Hi guys

    Thanks for bringing this to our attention.

    The point of a watermark is to copyright the image and, ideally, prevent others from using them so we'd like to investigate this a bit further, Would you please send this information in an email to Customer Care, along with links to any webpages which are using our images?

    Thanks a bunch!

    1415614790
    Delboy1991 [sign in to see picture]
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    • Joined: 30 Jan 2013

    Oh naughty naughty!

    1415705085
    Nat&Ry [sign in to see picture]
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    This boils my blood! Its theft. No 2 ways about it.

    I have it a lot with images etc and other people using them for profit and own advertising.

    I just send them a invoice for use of the image or artwork via registered post. After 14 days a county court summons.

    1415708115
    Lovehoney - Jess Wilde [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2136
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    Nat&Ry wrote:

    This boils my blood! Its theft. No 2 ways about it.

    I have it a lot with images etc and other people using them for profit and own advertising.

    I just send them a invoice for use of the image or artwork via registered post. After 14 days a county court summons.

    Luckily all of our images are watermarked, so in reality all the other company are doing is advertising for us! Thanks mysterious company :P

    However, we would hate to think someone would shop with their company, thinking it was us, and then be disappinted when they don't receive the usual Lovehoney service and care. This is not good for business!

    1415708342
    FillMeUpButtercup [sign in to see picture]
    • Rank: Brigadier
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    Contacted customer service with a short description and link to the page. Hope it can be solved without any issues. xx

    1415708560
    Lovehoney - Jess Wilde [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2136
    • Joined: 30 Nov 2012

    FillMeUpButtercup wrote:

    Contacted customer service with a short description and link to the page. Hope it can be solved without any issues. xx

    Thanks so much! ^_^

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