• FAO LH - OH Points

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    MonsPiper [sign in to see picture]
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    Morning,

    I was just explaining how the LH points work and to double check my calculations I noticed something.

    I was checking the price of http://www.lovehoney.co.uk/product.cfm?p=22814

    It costs 4000 LH points, but currently is £10.00 with an RRP of £19.99.

    The LH Points do not get updated to reflect the current cost of the item. Is this something that could be fixed and become automatic, I don't expect it for DOD and bits like that, but some items seem to be reduced and not in a deal.

    I checked a couple more and it's the same thing.

    1413713204
    Kittyondrugz [sign in to see picture]
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    I think it's a temporary sale and not a permanent price drop,that's why.We should be happy that hey give us the opportunity to shop with points at all.

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    MonsPiper [sign in to see picture]
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    I am happy that they give us this opportunity.

    At no point was I saying otherwise. I was just querying whether they could be made to be reflective of a price drop where it is not due to a flash sale.

    Thank you though, I note that one is in a sale.

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    sleepycelia [sign in to see picture]
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    I'd actually quite like to know why this happens, too - I've noticed that when an item's being discontinued and the price has been reduced, the oh points price stays the same as it was before.

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    snapper [sign in to see picture]
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    the lovehoney points prices are all based on the rrp of a toy , not the sale or special offer prices

    Love honey do so many specail offers and discounts it would be almost impossible to keep track , and god forbid you returned a toy after the prices have change it would be a nightmare

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    delilahxx [sign in to see picture]
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    snapper wrote:

    the lovehoney points prices are all based on the rrp of a toy , not the sale or special offer prices

    Love honey do so many specail offers and discounts it would be almost impossible to keep track , and god forbid you returned a toy after the prices have change it would be a nightmare

    Exactly.

    If you like something in the sale, pay for it yourself rather than using oh! points. Simple :)

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    MonsPiper [sign in to see picture]
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    snapper wrote:

    the lovehoney points prices are all based on the rrp of a toy , not the sale or special offer prices

    Makes perfect sense! Cheers

    1413802473
    Lovehoney - Jess Wilde [sign in to see picture]
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    It seems everyone else has answered your question... Is there anything else we can help with?

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    MonsPiper [sign in to see picture]
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    No nothing else, thank you Jess :)

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    Lovehoney - Jess Wilde [sign in to see picture]
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    No problemo! :)

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