• Screen Name Changes

    1410958588
    Lovehoney - Jess Wilde [sign in to see picture]
    • Rank: Field Marshall
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    • Joined: 30 Nov 2012

    Hi all

    We've had a LOT of requests from members lately wanting to change their screen names.

    This is a (slightly more than) gentle reminder that changing screen names is an absolute nightmare for us.

    When you sign up for your community account, it does state that you should think very hard about the username you go for because it can't be changed once you've picked it, and this is true.

    Although we do have the physical ability to change account names in-house, the work it involves to fix broken links around the website after we've changed a name is quite a big problem.

    Historically, we've only ever changed screen names under extreme circumstances, but it seems of late we've been saying 'yes' to more and more members, and it's getting out of hand. This isn't any fault of our lovely members, of course, but I wanted to make it clear to everyone how the process works at this end.

    I've also reiterated this to the peeps at LH HQ to make sure we're all 'singing from the same song sheet', so to speak.

    If you find yourself in a situation where you'd like a new username, it's much easier for us (in most instances) for you to set up a brand new account yourself, and for us to transfer your order history/Oh! Points accross from the old account to the new one.

    Thanks everyone!

    1410958933
    DavidB1986 [sign in to see picture]
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    • Joined: 11 Feb 2009

    Hi Jess :)

    I have no intention of changing my name, but wondered what sort of circumstances would be deemed "extreme"? Just for future reference maybe?

    Dx

    1410961197
    Lovehoney - Jess Wilde [sign in to see picture]
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    Hey David

    We used to say we'd change screen names for anyone who was really worried about their identity being discovered by someone who they didn't want to know who they were - however EVERYONE says this (pretty much) and really, more thought needs to be put into the process of picking the username in the first place.

    The only reason we have the power to change usernames is because some people use their email address as a sneaky way of starting kinky chat elsewhere, and we need to be able to change these.

    Perhaps in the future we should remove the ability to change usernames alltogether and if someone breaks the rules and uses an email address or something offensive as a screen name, we just suspend them. I don't know - now I'm just thinking outloud!

    1410961390
    DreamOfTheEndless [sign in to see picture]
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    • Joined: 23 Oct 2010

    I used that reason when my username was changed this morning. I didn't know that this was the only circumstance in which it was permissible but it was the only one that applied to me.

    1410961823
    DavidB1986 [sign in to see picture]
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    • Joined: 11 Feb 2009

    Makes sense! Thanks for the clarification Jess :-) x

    1410962437
    LittleSwitchBitch [sign in to see picture]
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    • Joined: 21 Mar 2013

    Eeek sorry Jess, I had similar reasons for wanting to change mine, well that and there is some porn thing with a similar name to mine old name too... I didn't realise what hassle it caused changing names so my biggest apologies x

    1410962500
    DreamOfTheEndless [sign in to see picture]
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    • Joined: 23 Oct 2010

    Neither did I. I feel bad now. I'll buy you all a pint if I'm ever in Bath.

    1410962616
    LittleSwitchBitch [sign in to see picture]
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    • Joined: 21 Mar 2013

    DreamOfTheEndless wrote:

    Neither did I. I feel bad now. I'll buy you all a pint if I'm ever in Bath.

    +1.. 😞 Actually how long did ur name take to change over.. I'm still new name at present?
    1410962729
    DreamOfTheEndless [sign in to see picture]
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    I don't know. I requested it yesterday evening and got a confirmation email this morning.

    1410963612
    pinkanimal [sign in to see picture]
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    • Joined: 5 Feb 2012

    Personally it confuses the heck outta me

    1410964033
    VirginAngel [sign in to see picture]
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    • Joined: 1 Mar 2014

    Guess i better become a nun and remain a virgin for life then :P

    1410964584
    LittleSwitchBitch [sign in to see picture]
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    • Posts: 2555
    • Joined: 21 Mar 2013

    pinkanimal wrote:

    Personally it confuses the heck outta me

    My name was one I had used for other things which I had to change, when I signed up I didn't really think I'd use forums as much as I do... Also if u type my old name in Google to throws up some porn thing, which might I add, isn't me so I had been thinking with ages to change it, I also have mentioned it before on threads bout changing it... I really didn't realise it was such a big thing... : /
    1410964587
    Lovehoney - Jess Wilde [sign in to see picture]
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    • Joined: 30 Nov 2012

    NewName wrote:

    DreamOfTheEndless wrote:

    Neither did I. I feel bad now. I'll buy you all a pint if I'm ever in Bath.

    +1.. 😞 Actually how long did ur name take to change over.. I'm still new name at present?

    Sorry about this - we're actually having a tech issue with your account in particular and I can't get your name to change. Hopefully our techy team will get it sorted ASAP for you :)

    1410964677
    LittleSwitchBitch [sign in to see picture]
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    • Joined: 21 Mar 2013

    Lovehoney - Jess wrote:

    NewName wrote:

    DreamOfTheEndless wrote:

    Neither did I. I feel bad now. I'll buy you all a pint if I'm ever in Bath.

    +1.. 😞 Actually how long did ur name take to change over.. I'm still new name at present?

    Sorry about this - we're actually having a tech issue with your account in particular and I can't get your name to change. Hopefully our techy team will get it sorted ASAP for you :)

    Oh really... Awww Jess I'm really sorry... :(

    1410964732
    Lovehoney - Jess Wilde [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2187
    • Joined: 30 Nov 2012

    For everyone who has changed their name today, please don't worry about it! It's not your fault at all, and this post isn't because of the changes we've had today. It's a thread I've been thinking about posting for a while now (Every Monday I come into a pile of name changes!) so this isn't a 'finger pointing' thread, I just want to make things clearer for the future :)

    Sorry if it was misconstrued!

    1410964809
    DreamOfTheEndless [sign in to see picture]
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    Not at all. I'm still going to buy you a pint though. :)

    1410965227
    LittleSwitchBitch [sign in to see picture]
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    • Posts: 2555
    • Joined: 21 Mar 2013

    DreamOfTheEndless wrote:

    Not at all. I'm still going to buy you a pint though. :)

    Again +1 👍😊
    1410965234
    Lovehoney - Jess Wilde [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2187
    • Joined: 30 Nov 2012

    NewNmilfy:-) wrote:

    Lovehoney - Jess wrote:

    NewName wrote:

    DreamOfTheEndless wrote:

    Neither did I. I feel bad now. I'll buy you all a pint if I'm ever in Bath.

    +1.. 😞 Actually how long did ur name take to change over.. I'm still new name at present?

    Sorry about this - we're actually having a tech issue with your account in particular and I can't get your name to change. Hopefuly our techy team will get it sorted ASAP for you :)

    Oh really... Awww Jess I'm really sorry... :(

    No it's ok! I think, for some reason, our system doesn't like the new name you've picked. We're trying to do a work around for you, but it might be worth thinking of a back up in case we can't get it to work! Sorry about this!

    1410965249
    Lovehoney - Jess Wilde [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2187
    • Joined: 30 Nov 2012

    DreamOfTheEndless wrote:

    Not at all. I'm still going to buy you a pint though. :)

    Well, we won't say no to a pint! ;)

    1410965299
    Lovehoney - Jess Wilde [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2187
    • Joined: 30 Nov 2012

    VirginAngel wrote:

    Guess i better become a nun and remain a virgin for life then :P

    ;)

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