As the makers of the Fifty Shades of Grey Official Pleasure Collection - a range of toys, bondage, lubes and sensual products based on the erotic trilogy - Lovehoney has been working closely with E L James for some time to ensure everything meets her exacting standards.
We got quite a surprise, though, when she stopped by at Lovehoney HQ in Bath, UK to go behind the scenes and get hands-on, picking and packing her products for some blissfully unaware customers.
Getting in on the Lovehoney staff mantra of "always go the extra inch..." E L James sneakily stealth-signed a book and placed it inside one unsuspecting Official Pleasure Collection fan's order.
How awesome is that?!
Read on to see what she wrote...
Choosing your first sex toy can be overwhelming - there are so many different gadgets to tease and delight that it can be hard to know where to begin. Luckily, our BASICS sex toy range offers a wide selection of toys at a reasonable price point, so you can try out bullets, cock rings and more without breaking the bank. Result!
The Lovehoney BASICS range is comprised of 25+ products that together form a perfect beginners kit - with plenty for him, her, and both of you.
While there are plenty of vibrating toys on offer to tempt, tease and delight, you'll also find functional items like an anal douche and penis pump. With simple packaging and easy-to-use products, the fuss-free range offers a brilliant introduction to sex toys for curious couples.
I've chosen some best-selling products below, but remember to tell me which are your favourites in the comments.
If you're subscribed to our mailing list you'll already know that we recently hit 75,000 sex toy reviews! That's a lot of opinions on sex toys, lingerie and bondage gear!
We're really excited about reaching 75,000 reviews, because we love hearing what you have to say about your latest purchase.
We're very proud that Lovehoney is the biggest database of sex toy reviews, because we know that helps our customers make informed decisions about what to buy.
Whether it's short and sweet or long and detailed, we love to see you submit your review of sex toys, lingerie or gifts and games.
Read on for our top ten reasons why we love your reviews...
Think university league tables are boring? Think again...
You may remember a little survey we ran a few weeks ago, which was all about education and sex. Well, the results are in, and (teamed with our latest sales data) what we discovered makes for some pretty interesting reading...
Cambridge University topped the sex toy league table, followed by Oxford - suggesting a high IQ could mean a higher sex drive, and that high-fliers are more open to sexual experimentation. Woah!
Not only were they officially the most sexually adventurous, students at Cambridge University spent 25% more than they did last year - with sexy lingerie being the biggest seller for this brainy bunch.
Nottingham and Northampton Universities, however, fell to the bottom of the sexual league with the least money spent on sex toys per student. You can do better than that!
Read on to find out how the rest of them scored...
The wait is over. Well, nearly.
Fifty Shades of Grey fans will be pleased to hear that today we can cross another milestone off our countdown list - the official trailer release date has been announced.
Soon we will get our first glimpse of what Jamie Dornan’s Christian Grey looks like in the flesh, as E L James has confirmed that the Fifty Shades of Grey trailer will premier on 24 July. Eek!
The film itself airs on Valentine's day 2015. These Hollywood folk aren't stupid - what a cracking date idea!
As you may know, Lovehoney is lucky enough to hold the exclusive rights to the Fifty Shades of Grey Official Pleasure Collection and Sensual Care Collection. In anticipation of the movie, we're adding 8 fantastic new items to the collections.
It's all suddenly feeling very real...
It's all smiling faces at Lovehoney HQ today with the news that we won not one, but TWO awards over the weekend! We've been voted Best Online Retailer and Most Innovative Retailers at the annual ETO Awards.
It's the second year running that we've been voted Best Online Retailer by our customers, and we couldn't be more delighted.
The awards took place in Birmingham this weekend and Lovehoney was represented by Flavie, Alice and Gemma.
Lovehoney co-owner Neal Slateford said: "This means so much to Lovehoney because the awards are chosen by the people most important to us - our customers."
"It was another fantastic awards night from ETO and we were thrilled to do the double. Customer care is at the core of everything we do. We offer a no quibbles 365-day returns policy on products."
Our new Customer Care hours mean you can call, live chat or email with an experienced advisor 24 hours a day, 7 days a week.
Ever wondered why some people have so much sex appeal, or why other people love a bit of kink in the bedroom? It's written in the stars, of course!
It is always interesting for us to see how our sales are affected by the month in which people were born. We see clear trends that certain star signs will splash out on high-end bondage gear whilst others prefer dressing up to tying up. After looking at our physical sales trends, we were intrigued to see what else is affected by star signs in the bedroom.
A few months ago, we asked you to take our sextrology survey, and it certainly yielded some interesting results. You can see our findings below, combined with information we got from our sales data. Cast your eyes over the list to find your own sextrology report, or use it to pick your perfect partner!
Do you believe your sexual makeup is down to astrology? If not, perhaps you'll see something here to make you change your mind...
At Lovehoney, we've always prided ourselves in offering top notch customer care. Our mantra since the beginning has been "We're not happy unless you're happy!"
That's stayed our goal during the past twelve years, and with the launch of Lovehoney.com.au, Lovehoney.de and (coming soon) Lovehoney.fr, we have more of a widespread customer base which means a higher customer demand. So, we've been racking our brains to come up with ways to make the customer experience even more outstanding.
In November, we wrote about our new Customer Care office in sunny Brisbane, Australia. The increased staffing levels, along with the time difference, meant we were able to respond to customer queries for longer periods and in quicker, slicker timeframes.
I'm pleased to announce that from this week, we will be further extending our hours to provide 24/7 customer care! That's right - all day every day, there will be an advisor ready to answer your phone calls, live chats and emails.
Result? Sexual happiness is always just a call away! Now, what to do for the other 23 hours and 45 minutes?
Introducing EDGE: the new range of performance-enhancing sex toys for men designed by international sex expert Tracey Cox.
EDGE is a collection of products designed to improve sexual performance. There's even a stamina training app, with a special timer and top tips and techniques to help you last longer in bed.
Tracey will be introducing her range through a series of videos, each one designed to inform and address a range of common sex queries and myths, from 'what's a penis pump for' to 'how can I last longer in bed.'
Whatever your age, whatever your experience - maintaining a healthy, happy sex life takes a little work. With the correct information and a few cleverly chosen tools, you can make personal improvements that you and your partner can both enjoy.
Check out Tracey's EDGE collection to discover how her new range for men can boost pleasure and performance during solo and shared use.
We can hardly believe it, but tonight is the final episode of Frisky Business. Sob!
Six weeks ago, the Lovehoney gang gathered nervously at the pub, waiting to see the first episode of our very own TV series - and now we're wondering how the time has flown by so quickly!
Tonight's episode is dedicated to our Christmas escapades (I know, just as Spring arrives!). Rushed off our feet with special offers and hugely excitable due to Christmas jumpers and the promise of mince pies, we're all looking a little rosy-cheeked in this evening's show.
Both the Content and Customer Care teams are treated to a special visit as Father Christmas pops into the offices, bulging sacks a-plenty.
Plus, international sexpert Tracey Cox is back in town discussing her new range of male sex toys, EDGE, and an innovative mobile app to help build stamina.
It's on at 10pm over on Lifetime (Sky 156 & Virgin 242).