It's a well known fact that Lovehoney customers are the best around, and I love sharing with you the nice comments our team receive daily, as well as the occasional hilarious drawings we get in the post.
Just last week, Customer Care advisor Chelsea (left) was manning the Live Chat function when she received a veritable Lovehoney love poem from a kind customer:
Lovehoney.com is THE one
Clothes to please and some to tease
Silks and satins I don't look fat in
Frills and bows, for anything goes
Men and women both enjoy a sexy Lovehoney toy
Thank you Lovehoney
You can have my money
You give me pleasure
For my leisure
You help me feel in the mood
All is fun and never crude.
Of course, Chelsea couldn't not return the favour... Read on below for her hilarious response!
As you probably know, the Lovehoney Returns Policy is pretty legendary. We're happy to go the extra inch by offering you a replacement or refund for 365 days after your purchase, for any reason.
That's right! We're happy to accept your returned items even if they've been opened, worn or used, because if you're not happy, we're not happy.
Customers often send in a note or letter with their returned orders explaining exactly why they want a refund or replacement, which can be hilarious, sad or (if we're honest) border on TMI.
Our returns department recently received a pair of nipple clamps in the post with an enclosed note that may be the best we've ever seen!
See why we were blown away below, and find out more about our award-winning returns policy here.
We're absolutely thrilled to announce that Celebrity Big Brother star Chloe Goodman will be the new face of Lovehoney lingerie.
The 21-year-old reality TV beauty rose to fame in 2014 when she appeared on MTV's Ex On The Beach. Since the show she has modelled for numerous tabloids and fashion magazines thanks to her versatile look and killer curves. She has even been Cheryl Fernandez-Versini's body double in the L'Oreal adverts!
Early in 2015, Chloe went into the Celebrity Big Brother house with the likes of Katie Hopkins, Perez Hilton and Katie Price. Despite being knocked out early on in the show, Chloe made a big impact and has been featured on ITV's This Morning and Channel 4 News in the weeks that followed.
Before she went into the house, Lovehoney met with Chloe for a top secret lingerie photo shoot. During the shoot we made an exclusive behind-the-scenes video and had a chat with the reality TV Star about what she loves most about our exciting new lingerie range.
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Lovehoney's very own star in the making, Andrea Bartlett appeared on ITV's This Morning yesterday to have a giggle with Phillip Schofield and Christine Bleakley about her experiences working in Lovehoney's returns department.
Andrea appeared on the show's weekly 'Guest Who' section in which the This Morning presenters take out their ear pieces, put down their notes and forgo any directions from the floor manager in anticipation of their mystery guest. They then have two and a half minutes to grill their guest about what they do before the claxon.
The lovely Andrea had Phillip and Christine in fits of giggles by the end of the quick-fire question round which had Andrea explaining all of the weird and wonderful reasons that people return their unwanted sex toys to Lovehoney - highlighting our fantastic 365 day returns policy. You can watch the full clip here.
Andrea is the second Lovehoney employee to be featured on ITV's This Morning, joining Lovehoney TV's Annabelle Knight.
Introducing the Fifty Shades of Grey Red Room Collection - a luxurious leather bondage range exquisite enough for Christian Grey.
Stylish and sophisticated, the Red Room collection takes your bedroom bondage play to a new level of pleasure.
Designed with Mr Grey's Red Room in mind, this luxurious collection features top-of-the-range supple leather, comfortable padding and antique brass clasps.
The collection consists of 10 lavish bondage items, including padded wrist and ankle cuffs, blindfold and flogger modelled on those used by Christian Grey and Ana Steele in the Fifty Shades of Grey trilogy.
The Red Room Collection is approved by E L James.
Ruth and Eamonn were joined in the This Morning studio today by Lovehoney's own Annabelle Knight.
Annabelle was asked to give her expert relationship advice to viewers dealing with cheating partners. She spoke to two women about dealing with their partner's infidelity while pregnant.
Catch up with This Morning here to see Annabelle in action.
When she's not solving the nation's sex problems on live TV, Annabelle is busy presenting LovehoneyTV, and even has her own range of sex toys.
Want to know more about Annabelle? Check out our Q&A with her, or check out her advice column in NOW magazine.
Read on for more information about the Annabelle Knight Collection.
We have. That's why we got a box of sex toys and a fancy slow-motion camera to find out.
The result is quite majestic:
Read on below for a product list.
Ever since we launched Lovehoney Lingerie in October, we've been inundated with positive feedback from women all over the country. You love the flattering designs, reasonable price and, perhaps most of all, the wide range of sizes available.
That why we're delighted to announce we're expanding Lovehoney Lingerie with two brand new lines, just in time for Valentine's Day.
Choose from semi-sheer mesh with pink ribbon detailing in the flirty Thrill Me line, or opt for classic red microfibre and black lace detailing with Adore Me.
All items are available in base and plus sizes, but on the off-chance is doesn't fit, you can take advantage of our amazing 365 day returns policy.
Take a look below at the newest lingerie, and make sure to tell us your favourites in the comments!
Last week we talked about what an exciting year 2014 was in the world of sex toys, but 2015 is set to be an even bigger year in terms of sex toy technology, with lots of brilliant new products due for release.
But that's not all. The much-anticipated Fifty Shades of Grey movie is being released in February, and we think the world of kink is set to be thrust into the mainstream spotlight like never before.
I've been chatting with our Online Trade Team to get the lowdown on what's set to be big in sex in 2015. With an industry insight from trade shows, suppliers and customer shopping habits, they were able to let me in on the sure-fire top trends of the next 12 months.
Check out our 15 sex predictions for 2015 below, and don't forget to have your say in the comments!
The biggest comedy benefit of the year is back and it's sexier than ever. Sex Appeal, now in its fourth year, is set to open 2015 with a bang and we're very proud to be supporting the event for the third year running.
Hosted by everybody's favourite pub landlord Al Murray, the star-studded annual comedy event showcases the very best of comedy to raise money for the young people's sexual health charity Brook. So you can sit back, have a laugh and be safe in the knowledge that you are helping others.
Bloomsbury Theatre is hosting the comedy extravaganza on Saturday 10th January 2015, 7pm.
Tickets are only £20 (plus a £2.50 booking fee) and can be bought from Bloomsbury Theatre. Bargain!
Make sure you follow Sex Appeal on Twitter for updates about the event.