• 100 Things Our Customers Love About Lovehoney

    100 things our customers Love about LovehoneyThe Lovehoney staff were treated to quite a nice surprise last week, when our forum members decided to list all the reasons why they love Lovehoney.

    Ranging from the sweet and simple "The logo is cute!" (thanks, theMightyBum, we love it too!) to the more sentimental "The fact that it doesn't matter who we are and what our level of sexual experience is, we can still get something out of the site" (from Cat Lady), it was great to get such positive feedback from our community members.

    Whether they were praising our Discreet Packaging, great Delivery Options or fantastic Sex Toy range, the sincere and honest comments left the Lovehoney staff feeling elated - because if you're happy, we're happy.

    Check out the list below (be warned, it's long!) or add your own on the forum thread.

    We'd love to hear from you!



    Lovehoney Sex Toy Reviews

    • Their deliveries arrive when they say they will.
    • Best returns policy I've ever seen anywhere.
    • Everyone's fetish/fantasy seems to be both welcomed on the forum and well catered for in the 'shop'.
    • The logo is cute!
    • Genuine and helpful advice from those on the forum.
    • Good range of products to suit everyone's taste!
    • Loads of great and honest reviews from members of the community
    • No judgment on the forums.
    • Livechat! So helpful to have someone to talk to then and there if you have a problem
    • That actually care about their customers.

    • Oh! PointsThey always have great special offers.
    • Website always works!
    • They always get back to you fast when you contact them.
    • The sex toys tester list is the most amazing idea ever!
    • They are constantly getting new stuff.
    • The amazingly wonderful customers and community.
    • Legendary staff :D
    • How we can read and write reviews for all the products, getting an honest opinion and making informed purchases because of this!
    • The bonus Oh! Points that we get with each purchase! :)
    • Model of the Month competition.

    • sexy bow
    • Review of the Month competition.
    • Lovehoney blog.
    • The "Pander to Me!" thread, if a customer wants something that isn't stocked Lovehoney will try their best to get it for them!
    • The Lovehoney forum rules
    • Amazing value for money.
    • The outstanding selection of lingerie.
    • The fantastic product descriptions and specs meaning that I know what I am buying. Really makes it easier to make choose the right products for me.
    • Special Offers page.
    • The 'How To' guides and 'Help & Advice' pages
    • Lovehoney's owners really make an effort to look after staff and make us all feel appreciated!

    • Sexy Plus Size LingerieThe Rabbit Amnesty concept.
    • The positive, inclusive attitude - meaning there's no judgement, and something for everyone!
    • There's always something exciting in the pipeline. Never a dull moment with Lovehoney!
    • How the lovely Lovehoney team take part in the forum! Great to see what you all love about working there :-D
    • The thankfully very discreet packaging.
    • The great range of plus size lingerie which is designed to flatter the more curvy figure.
    • The easy-to-navigate website layout.
    • Lovehoney's great environmental policy.
    • Packaging made from 80% recycled material and are 100% recyclable.
    • They were voted Best Online Retailer at the ETO awards!

    • The numerous other 'Well Deserved Awards' Lovehoney has also won!
    • Lovehoney Deal of the Day
    • The product videos which show toys and other products in presenter's hands, so you can judge the dimensions better when buying :)
    • The fact that this thread was started by Lovehoney members and not a simply a marketing ploy! :D
    • Free delivery on all orders - Now Tracked!
    • Same day dispatch if ordered before 5:30 p.m.
    • Loyalty and appreciation to customers who support Lovehoney with their purchases, reviews and forum contributions by sending new merchandise at no cost for testing.
    • I especially love Lovehoney because I met my best friend via the forum.
    • Deal of the Day!
    • The way we're mostly all strangers though through forum chats we've become good friends.
    • The things I've learned about sex!

    • They help couples to spice up their sex lives.
    • The excellent delivery times.
    • The ability to personalise your profile with a photo for other users to see.
    • The competitions to win extra stuff.
    • The ability to upload photos of yourself using or wearing merchandise for others to view in addition to the helpful written reviews.
    • Integrity of the website by Lovehoney management to ensure it remains a 'retail site' and not another xxx sex site.
    • Integrity of the forum by Lovehoney management to ensure it retains a social feel to help users discuss problems or products and ensuring it does not become a chat or dating/pick-up site.
    • How nice and welcoming everyone is on the forum! :)
    • The fact that it doesn't matter who we are and what our level of sexual experience is, we can still get something out of the site.
    • How even when we get told off for not following the forum rules it's done in the nicest possible way.

    • The fact Lovehoney still welcome us all to the forum even if, like me, we don't spend much!
    • The participation of Lovehoney staff in a personal capacity within various forum threads.
    • The clarity of the Lovehoney site.
    • Easy to use checkout process including the ability to save card details to help future spur-of-the-moment transactions before you have time to talk yourself out of them!
    • How people can buy presents for random other people they've never even met :)
    • The very detailed brilliant product descriptions, and reviews too.
    • The wishlist feature because my OH has been buying me gifts from it and he's making a wishlist which saves me having to think about what to buy him for his birthday next month.
    • The fact they let real people upload photos of them wearing the underwear they purchase..... Undies always look amazing on models but its nice to see what they look like on real people.
    • They constantly have competitions to win new products
    • The humour of the forums.

    • we love lovehoney sexy lingerieThe fact it has encouraged me to be more open about what I like with my partner.
    • All the orgasms I have had thanks to Lovehoney.
    • The nice feeling you get when you can help someone on the forum in need of advice
    • All the times I have been able to cure my boredom through forum games.
    • What a welcoming environment it is for new customers.
    • The way everyone loves this place so much that we're almost up to 100 already!
    • Cazz because she sent me new undies to test.
    • The fact the Head of Online Trading takes an interest in the forum - there are many companies where senior management do not show this level of interest in their customers.
    • The fact I could pause my adblocker whilst on Lovehoney without being driven mad by advertisements!
    • That they accept paypal payments.

    • Fifty Shades of Grey Official Pleasure CollectionThat you can choose whether you want your wishlists to be private or public.
    • They give you 500 Oh! points when you join.
    • The vague possibility, that MAYBE, one day, I may get one of those £700 dolls :-D
    • The fact they worked with E L James to make a totally amazing Fifty Shades of Grey Collection.
    • Because email subscribers get great deals just for them.
    • Because no matter how big Lovehoney gets they always remember their customers.
    • Because Lovehoney adds what we want to the Oh! points.
    • Because we have the much wanted Lovehoney gift cards.
    • Because Lovehoney has added when a item is being discontinued.
    • Because Lovehoney don't limit the acceptance of reviews e.g. negative ones.

    • Sexier Life Gift Pack - 100 Things We Love About LovehoneyBecause Lovehoney always listen.
    • Because Lovehoney are always discreet.
    • Because the Bondage Boutique stickers are great.
    • Because Lovehoney always has a deal on.
    • Because Christmas day on Lovehoney.
    • Because Lovehoney has awesome own brand stuff.
    • Because you can buy a wishlist gift.
    • You get a 10% discount when its your birthday.
    • And there's the happy birthday thread so there will always be someone to wish you many happy returns on your special day.
    • Their fantastic customer care team who have helped me, due to being registered blind.

    On behalf of everyone at Lovehoney, I'd like to say thanks for all the nice comments. You know what our favourite thing about Lovehoney is? The customers!

    Read the original thread here.

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    Comments (13)

    • Despina Rose: July 25, 2013 14:24
      Truly well deserved Lovehoney!

      Thank-you to everyone at Lovehoney and everyone on the forum who makes Lovehoney such a wonderful site and community.

    • Mrs Average: July 25, 2013 14:32
      Yeayyyy!! Three cheers for lovehoney. They are truly amazing and can't fault their customer focussed attitude.
    • xmorningxgloryx: July 25, 2013 14:37
      Aww love it! Was really fun taking part in this and awesome to see a blog post on it =D
    • Lovehoney Nicole: July 25, 2013 18:27
      Thanks everyone! It was so nice to read through the thread :)
    • KittyStar: July 25, 2013 18:41
      This was a great idea and super fun to participate in! ^^
    • Scorpius12: July 26, 2013 07:29
      So happy you have made this into a 'blog'. I loved being a part of this and love being a part of LH. You truly are an Amazing Company :)
    • Lovehoney Nicole: July 26, 2013 18:28
      Thanks so much! Seeing this thread pop up on the forum was such a nice surprise so it seemed natural to make a blog post of it :)
    • Stevie Nichol: July 28, 2013 12:12
      Can't believe you guys put it in your blog! We love you even more now Lovehoney! =D
      Great job themightybum!
    • Cat Lady: July 28, 2013 14:22
      Yay, good call on putting this in the blog. Was fun to read the thread as it was going on. Love that my comment got mentioned too!
    • Lovehoney Nicole: July 29, 2013 08:30
      Thanks everyone! Glad you liked the post. Next we'll have to think of reasons 100-200 ;)
    • KinkyFuckery: July 30, 2013 22:41
      Just bloody amazing as always LH we could go on and on all day
    • JT: July 31, 2013 14:11
      Awesome as usual
    • jete_nod@hotmail.com: July 31, 2013 14:14
      That vibrator looks so nice
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