• The Customer Comes First!

    Lovehoney nominated for an Internet Retailing Award

    It's all happiness and smiles here at Lovehoney HQ as we've just found out we have been named Commended Winners of the Internet Retailing Customer Award based on our fabulous Customer Service!

    The other Commended WInners are:

    • House of Fraser
    • John Lewis
    • Lakeland

    We think it's fabulous that a sexual wellness retailer is up there with the big boys in keeping the nation happy!


    According to Internet Retailing:

    "This award recognises the impact upon the customer and the experience created by the Award winner. Whether it's a case of insight to a given segment, an unerring knack of connecting, the greatest customer service or an immersive, breathtaking experience. The Award winner will have done things that make the customer go "wow", and the rest of the industry long to emulate them."

    If your wonderful customer comments are anything to go by, we're fairly certain we stand a good chance of winning (and we definitely take people's breath away), so make sure you keep your fingers crossed for us to be named Overall Winner!

    The Awards take place on the 26th of June in London and are judged by a panel of business experts from companies such as Google, eBay, Marks and Spencers and Selfridges.

    Comments (11)

    • fizzy: May 27, 2013 13:06
      Congratulations on been nominated for the award fingers crossed you win!
    • AliMc: May 27, 2013 17:18
      Congrats! That would be amazing for a sex toy company to win, especially one as worthy as Lovehoney.
    • KinkyFuckery: May 27, 2013 22:57
      That is fab well done LH legs cross you win as you deserve it your customer service is amazing hence why I never go anywhere else !
    • Fluffbags: May 27, 2013 23:39
      Congratulations. You guys deserve to be there. I hope you win it too x
    • HappilyExperimenting: May 28, 2013 01:33
      No doubt in my mind who I want to win, fingers crossed for you LH! It's great that a sex toy retailer is up in the top four; you beat John Lewis by miles in my opinion! (I'm a tad on the biased side though) :P
    • Lovehoney - Alice: May 28, 2013 09:39
      Thank you to those who undertook the lengthy nomination process for us!
    • Hazy: May 28, 2013 13:20
      Congratulation and I hope you win. Lovehoney are second to none when it comes to customer service :) x
    • Scorpius 12: May 29, 2013 16:13
      That's Great News LH! Really hope you win - you deserve it soooo much. Your Customer Service can't be beaten!
    • Cheeky Chica: May 31, 2013 08:35
      Congratuations on winning the award. Well deserved!
    • xmorningxfgloryx: May 31, 2013 19:06
      LH customer service is amazing! Will never shop anywhere else for this type of product. Congrats and good luck! You deserve it <3
    • sarah: May 31, 2013 22:42
      Very much deserved , congratulations :-) :-) :-)
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