The Customer Comes First!
It's all happiness and smiles here at Lovehoney HQ as we've just found out we have been named Commended Winners of the Internet Retailing Customer Award based on our fabulous Customer Service!
The other Commended WInners are:
- House of Fraser
- John Lewis
We think it's fabulous that a sexual wellness retailer is up there with the big boys in keeping the nation happy!
According to Internet Retailing:
"This award recognises the impact upon the customer and the experience created by the Award winner. Whether it's a case of insight to a given segment, an unerring knack of connecting, the greatest customer service or an immersive, breathtaking experience. The Award winner will have done things that make the customer go "wow", and the rest of the industry long to emulate them."
If your wonderful customer comments are anything to go by, we're fairly certain we stand a good chance of winning (and we definitely take people's breath away), so make sure you keep your fingers crossed for us to be named Overall Winner!
The Awards take place on the 26th of June in London and are judged by a panel of business experts from companies such as Google, eBay, Marks and Spencers and Selfridges.